Member Service Representative - Part Time
: Job Details :


Member Service Representative - Part Time

Genisys Credit Union

Location: Clio,MI, USA

Date: 2024-11-25T20:40:10Z

Job Description:

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Part Time Member Service Representative at our Clio branch. This position is eligible for incentive pay.

**Position Purpose:**

Ensures that members are promptly and professionally served whether performing teller functions or performing a broad variety of member services functions. This is a lending position with cash handling responsibilities.

**Job Duties (include but not limited to):**

+ Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives

+ Receives checks and cash for deposit and loan payments, in person or by mail; verifies amount; and examines checks for endorsement and negotiability.

+ Disburses cash or check share withdrawals in person or by mail, after verification of signatures and account balances.

+ Processes/sells cash advances, cashiers' checks, money orders, government bonds, gift cards, theme park tickets and similar transactions, after verification of signatures and account balances.

+ Enters and maintains a teller tape on all transactions.

+ Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.

+ Opening and closing membership accounts

+ Performs loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelines

+ Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.

+ Ensures that the Credit Union's quality reputation is maintained and projected.

+ Obtains appropriate state license to sell loan protection insurances.

**Qualifications:**

+ High School Graduate or equivalent required

+ Customer service experience preferred

+ Sales experience preferred

+ Knowledge of lending processes helpful

**Skills and Abilities:**

+ Good communication skills

+ Professional appearance, dress, and attitude

+ Good math skills

+ Able to operate related computer applications and basic business equipment

+ Good typing skills

**Benefits:**

+ Vacation and Paid Time Off

+ Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available

+ Paid Tuition to $5000 per year

+ Bereavement Pay

+ Holiday pay at 8 hours per observed holiday

+ 401k up to 3% match and 5% Profit Share

EOE M/F/Disability/Veteran

Apply Now!

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