Position Type: Town of Mansfield/Member Services CoordinatorDate Posted: 10/16/2024Location: Mansfield Community CenterTOWN OF MANSFIELD Position Announcement Member Services Coordinator - Parks & Recreation The Opportunity The Town of Mansfield, Connecticut (www.mansfieldct.gov) is seeking a Member Services Coordinator for its Parks and Recreation Department. This position performs professional and administrative work managing the Mansfield Community Center membership program. Sample duties include: planning, developing, and implementing marketing strategies for the Parks and Recreation Department and the Community Center membership program; prospect lead generation; membership development including the enrollment and orientation of new members; membership retention by managing the member's experience through program integration, follow-up support and communication; hiring, training, and supervising departmental receptionist staff; preparing and maintaining appropriate records and files. Position reports to the Director of Parks and Recreation. About Us The Mansfield Parks and Recreation Department includes a team of full-time and part- time staff committed to providing quality leisure, health, and wellness opportunities for all ages and abilities. Learn more about our Parks and Recreation Department here: Mansfield, with a population of approximately 26,000, is located in beautiful northeastern Connecticut. Home to the University of Connecticut and located less than an hour from Hartford and Providence, Mansfield offers a unique blend of urban (Downtown Storrs - www.mansfieldmdp.org), suburban, and rural living in a vibrant university setting. Mansfield has a variety of cultural and educational offerings, numerous food and entertainment venues, as well as an abundance of natural resources ideal for activities such as hiking, cycling, and kayaking. Mansfield has adopted a Council-Manager form of government, with the Town Manager serving as the Chief Executive Officer responsible for overseeing the day-to-day operations of the Town. Work Schedule & Location This position is 35 hours per week. The selected candidate will normally work five consecutive days, Mondays-Fridays. Some weekend and evening hours are required to accommodate departmental programs and other assignments. The selected candidate will serve as Manager on Duty at the Community Center approximately two evenings per month. The work location is the Mansfield Community Center, 10 South Eagleville Road, Mansfield. Compensation The annual salary range is $61,006-77,477/yr. The hiring rate of pay will depend upon the selected candidate's qualifications and experience. This is an exempt (salaried) position. The Town of Mansfield provides an extremely competitive benefits package. Mansfield participates in the Connecticut Municipal Retirement System (CMERS), a defined pension plan, a variety of other benefits such as medical, vision, dental, life insurance, short-term and long-term disability insurance, tuition assistance, paid vacation and holidays. Training and Experience Candidates should have a degree from an accredited four year college or university with major course work in marketing, communications, Parks and Recreation or a related field supplemented by progressively responsible experience in a community recreation, health club or fitness environment. Experience with Contact Management or similar software highly desirable. Consideration may be given to equivalent education, experience and training. Candidates should also possess, or obtain and maintain CPR and first aid certification. Possession of a driver's license valid in the state of Connecticut required. Recognition by the National Recreation and Parks Association as a Certified Park and Recreation Professional (CPRP) is desirable. How to Apply The position is open until filled. Candidates may apply at: The preferred candidate will be subject to a background check, including a credit check. The Town of Mansfield is proud to be an Equal Opportunity Employer and Provider with a deep commitment to promoting diversity, equity, inclusion and welcoming in its workforce. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the Town when necessary.Attachment(s):
- Member Services Coordinator job description.pdf