Location: Charlotte,NC, USA
Member Support Specialist
One of our FinTech clients is looking for a dedicated Member Support Specialist to be a great addition to their team. In this exciting role, the Member Support Specialist will be helping our client's customers achieve financial progress. The Member Support Specialist will be the heart of the mission, ensuring that the customers receive the best support they need to navigate our clients' products and services. The Member Support Specialist will be a team player handling escalated application support, resolving complex disputes, and prioritizing member issues while investigating and gathering data from cases submitted by their members.
The Member Support Specialist will be experience in customer support, preferably in a financial services or technology environment. The Member Support Specialist will be part of a mission-driven company making a positive impact on people's financial live.
This position is going to initially start out on contract but has the potential to go on for several years. This position can also offer a strong compensation package along with Medical, Vision, and Dental coverage along with a 401k plan.
For immediate consideration please send a copy of your resume directly to ...@eliassen.com