Crunch Fitness is looking for a Membership Advisor to join the team! This person will be responsible for external memberships, and bringing the business in. Please see below for more details. Position Title: Membership Advisor Reports To: Area Director Classification: Full-Time, Exempt Job Summary: The Membership Advisor will be responsible for producing consistent monthly sales by enrolling prospective members in the club. He/She will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand. Essential Job Responsibilities:
- Responsible for external Membership Sales, bringing the business in.
- Model and promote the mission, values and guiding principles of Fitness Holdings through appropriate appearance, words and actions.
- Engage in opportunities that positively impact the member experience.
- Adhere to all operational excellence standards related to providing a great member experience.
- Consistently look for opportunities to gain new members and elevate service levels.
- Prospect for qualified leads and create traffic through mailers, referrals, outreach, etc.
- Field corporate opportunities and collaborate with the Area Director to determine corporate perks.
- Create external partnerships with vendors for in-club promotions.
- Responsible for flyer distribution and driving door swings.
- Develop relations within community and local small businesses by involving club in community events.
- Build a network of contacts through prospecting and referrals.
- Work with the Marketing Department to ensure marketing campaigns and agendas are followed through within club.
- Determine prospect's goals and motivation, be knowledgeable of all products, programs and services and ensure prospects understand the value of our services.
- Reach and surpass monthly sales projections.
- Perform all basic transactions including billing change, freeze, club to club transfer, member to member transfer.
- Attend sales and training meetings as necessary.
Qualifications:
- Previous sales experience a must.
- Fitness club experience preferred.
- An entrepreneurial spirit
- Confidence to perform on an incentive based salary
- Excellent verbal and written communication skills
- Enthusiastic, energetic, personable and friendly disposition
- Personal passion for health and fitness
- Enjoy working within a team
- Strong time management skills and practices
- Willing and able to work evenings, weekends and holidays
Please note: This job description was designed as a summary of the typical function of the job, and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.