Location: Hillside,NJ, USA
Job Title: Membership AssistantEmployer: Costco
Job Description:
As a Membership Assistant at Costco, you will be responsible for assisting customers with membership applications, renewals, and inquiries. You will provide exceptional customer service, ensuring that customers have a positive experience and that their membership needs are met. Your role is crucial in maintaining and growing Costco's membership base.
Key Responsibilities:- Assist customers with membership applications and renewals.- Provide information about membership benefits and services.- Process membership payments and issue membership cards.- Address customer inquiries and resolve any membership issues.- Maintain accurate membership records and documentation.- Promote and upsell membership upgrades and services.- Collaborate with team members to meet membership targets.
Qualifications:- High school diploma or equivalent.- Previous customer service or sales experience preferred.- Strong communication and interpersonal skills.- Ability to handle transactions accurately and efficiently.- Basic computer skills and attention to detail.- Ability to stand for extended periods.