Location: Waltham,MA, USA
Benefits:
Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.
* Flexible schedule
* Free Membership at F45
* Competitive hourly rate
* Monthly Team outings or events
Our F45 family is looking to grow our sales team. If you are a positive, outgoing, confident team player this might be the perfect role for you. Someone who has an unstoppable drive to grow this studio, feels comfortable making calls, is a fitness lover, has strong customer service skills, and is an overall self-driven salesperson.
Job Description:
The Membership Manager is responsible for overseeing membership sales, facility tours, and member retention. This individual will also be responsible for coaching classes weekly.
* Responsible for helping create an environment that motivates and inspires all to be their best and achieve their goals.
* Develop first-name relationships with members, answer questions, resolve concerns, and put members and guests in touch with the appropriate resources.
* Have a growth mindset and wants to be part of a high performing and understanding team
* Is a positive spark, doesn't take things too seriously, but is still professional and values personal connections
* Up for a challenge, you thrive in a fast-paced, ever-evolving environment and like the idea of meeting lots of people and keeping our members happy
Responsibilities & Duties:
* Supporting an exceptional new member onboarding experience that helps members get connected to our studio.
* Responsible for achieving self-generated lead targets each month.
* Manage the pipeline of leads to drive conversions
* Responsible for hitting monthly new member growth goals
* Help keep our gym clean, well-maintained, and safe for members and guests
* Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community
Coaching Responsibilities & Duties:
* Must have group training experience (or show us you can be great at it), Personal Training Certification is highly preferred
* 1-year minimum experience as a personal fitness trainer (or show us you are willing to learn)
* Plenty of hours on offer must be available on weekends
* Character, care, and communication skills
* Energetic and attentive
* Must understand functional movement, HIIT, and heart rate focused training programs and the science that supports the F45 workouts
* Excellent communication and customer service skills. Must be clear, comfortable with public speaking
* Demonstrate knowledge and usage of social media such as Instagram and Facebook
* Required to be on their feet and constantly moving while leading and instructing members for the entirety of the workout
Qualifications:
* Previous sales experience preferred
* Excellent customer service skills
* Motivated and passionate about health and fitness
* Positive and detail-oriented person that can talk to anyone
* Comfortable learning new software, such as MindBody and Loyalsnap
* Nationally accredited current fitness certification - certifications: NSA, ACE, ACSM, PTA Global, NASM, AFAA
* Must hold and maintain a current CPR/First Aid/AED certification
Flexible work from home options available.