Job Type Full-time Description The Girl Scout mission is to build girls of courage, confidence, and character, who make the world a better place. Behind every Girl Scout and volunteer is a team of local staff ready to help them earn that next badge, embark on a camping adventure, or organize an impactful service project. We are Girl Scouts of Northern New Jersey (GSNNJ) serving girls in grades K-12 in Bergen, Morris, Passaic, Sussex and northern Warren counties. We bring the Girl Scout Leadership Experience to 19,000 girls and 10,200 adult members.
- We are looking for a passionate Membership Manager who will develop and execute effective recruiting and retention strategies to grow girl and adult membership and support continued engagement of existing membership across the jurisdiction, with focus on Sussex, North Warren and parts of Morris counties.
Requirements The Membership Manager will be responsible for securing and maintaining girl and adult volunteer participation and developing community partnership opportunities, in order to implement Girl Scouting within areas defined by demographic and strategic needs. The incumbent will be responsible for membership growth primarily in Sussex, North Warren and parts of Morris counties. Flexibility to support the achievement of our membership goal across the GSNNJ jurisdiction is also required. Primary Responsibilities include and are not limited to:
- Achievement of individual targeted goals as part of overall council membership goal for girls and adults. Development and implementation of membership and retention strategies in all required areas.
- Design a comprehensive plan for girl and adult membership growth in targeted areas by researching market data, membership and demographic trends, geographical opportunities and other pertinent information relevant to areas of the jurisdiction.
- Implement membership recruitment marketing strategies outlined in the council's strategic plan, annual business plan and/or other council goals including cultivation and organization of communities to result in increased girl and volunteer leads.
- Cultivate and maintain relationships with appropriate community leaders, organizations, and business to support recruitment efforts within targeted areas and positively impact membership growth and retention.
- Establish initial contact with potential leads, verify level of interest and gather relevant details for Membership Support to input to Salesforce.
- Analyze a variety of data and prepare action plans and schedule to identify specific targets, to project the number of contacts to be made in order to meet new membership and renewal goals.
- Collaborate cross functionally, with a focus on Member Experience, Membership Support and Community Engagement.
- Ensure Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to potential and existing members of the council.
- Work with cross-functional team to determine or develop innovative techniques to ensure the effective delivery of recruitment and retention strategies.
- Help foster and implement the council's policy to strive for a volunteer, employee and program participant population reflective of the area's religious, racial, ethnic, social and economic diversity.
- As is the case with all our roles at the GSNNJ council, we are a small and passionate team of lifelong learners who jump in to support our staff across departments. As opportunities present, we expect our staff at all levels to participate in organizational initiatives and support our mission of serving girls. All staff are required to promote and assist with council-wide programs, activities and public relations.
- Staff members are accountable for achieving their performance goals that collectively enable GSNNJ to reach our council goals. Each staff member is expected to take an active role in all areas of operations, especially by being alert to opportunities to identify and engage potential volunteers, girl members, donors, vendors, collaborators, etc. and providing contact information to the appropriate staff person.
Education, Skills, Experience Requirement:
- Bachelor's degree or equivalent experience in related field.
- Sales or recruitment experience and knowledge of Girl Scout policies and procedures preferred.
- Excellent organizational skills, strong written and verbal communication skills, and active listening skills.
- Exceptional time management capability to work in fast paced environment and handle multiple tasks and deadlines.
- Ability to work a flexible schedule including evenings and weekends.
- Ability to locate, research and analyze in-house and external data to support membership growth.
- Superior verbal communication/presentation skills; confident, friendly, social and outgoing.
- Ability to speak to small and large groups.
- Bilingual a plus.
- Proficiency in Microsoft Office Suite; able to learn, understand and apply tools in Salesforce to ensure all leads are entered into the system.
- Ability to lift and move up to 30 pounds.
- Membership in GSUSA is required upon employment and annually thereafter.
- Ability to work primarily on the road with minimal in-office time; familiarity with demographics and trends in coverage area.
- Valid driver's license, reliable automobile and auto insurance
At the Girl Scouts of Northern New Jersey, we are proud to offer a comprehensive benefits package which includes:
- Generous time off with office closure for year end holidays through new year
- Summer hours
- Medica insurance plan options with individual and family coverage
- Dental and vision coverage
- Company-paid life insurance
- Flexible work arrangements
- 401(K) with company match
- Sick leave
- Short- and Long-Term Disability
- Employee Assistance Program
- Pet Insurance
- Legal insurance
Girl Scouts of Northern New Jersey is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Salary Description $45,000-$47,000