Location: Newark,NJ, USA
Exciting opportunity to execute and help grow a robust, multi-channel membership program at New Jersey's premier cultural institution. The person in this role is an administrator, responsible for the coordination, marketing and execution of annual fundraising campaigns targeted at approx. 1500 members giving between $100.00 and $749.00. This role will work closely and collaborate with multiple departments including CRM, Development, Marketing, Ticketing, Design and Digital.
Essential Duties and Responsibilities:
? Manage and implement annual membership campaign timelines, including fall and spring acquisitions, monthly renewals and special calendar and fiscal year end appeals
? Serve as lead contact with vendors that execute direct mail, list purchasing, premiums and more
? Analyze data and identify trends that can be leveraged to improve existing campaigns and develop new revenue opportunities
? Maintain up to date print, on site and web copy and collateral promoting membership and its benefits
? Maintain accurate revenue reporting
? Assist in the maintenance of member biographical data in Salesforce, including accurate member recognition
? Prepare mailings, invitations and email correspondence to members
? Expedite timely and accurate member benefit fulfillment, includes managing member priority alerts, planning member events and facilitating Pre-Sales and discounts
? Work closely with the head of loyalty services for all outreach campaigns via phone for upgrades, renewals, lapsed and acquisition campaigns
? Manage of all creative requests for membership materials in WRIKE including email and design needs
? Facilitate materials and copy for collateral design promoting membership and its benefits
? Management of Tabling for membership acquisition
? Work closely with the Manager of Individual Giving on attendee lists for membership events
? Manage and monitor income and expense budgets, includes tracking of invoices and submission for approval
? You'll manage the postage account with the mail house
? You'll manage Amex bills for the Marketing department
? Work closely with the institutional communication and creative services team to design and implement all materials
? Perform other duties as assigned
Qualifications:
? 3-5 years of broad-based fundraising and/or marketing experience; direct mail program experience preferred
? Strong organizational skills with a demonstrated ability to advance multiple activities and responsibilities at one time
? Growth mindset, and the ability to thrive in an entrepreneurial, fast-paced environment
? Proven aptitude for working with data, with attention to accurate data entry and manipulation (Excel skills test will be required)
? Self-starting, assertive, results-oriented personality with an ability to work with a wide array of personalities
? Strong customer-service mindset, with the inclination to troubleshoot and solve problems and maintain a high level experience for NJPAC members
? Attention to detail combined with a high productivity work style
? Experience managing vendor relationships
? Experience with Salesforce software, preferred
? Ability to work nights and weekends as required
? Experience in the arts, preferred
? Bachelor's Degree or equivalent, required