Membership Sales Manager
: Job Details :

Who we areCommon House is a modern social club with locations in Richmond, VA, Charlottesville, VA, Chattanooga, TN, and New Orleans, LA. More than a membership, the Houses provide inclusive spaces to dine, work, and discover through daily programming, unique amenities, and connection opportunitieswith other members.Position DescriptionCommon House is looking for an experienced community builder and sales professional. This individual needs to be a charismatic, highly social person who thrives in a customer-facing role. The Membership Sales Manager has an unrivaled network in Charlottesville. The Membership Sales Manager is a city resident with extensive knowledge of Charlottesville's politics, diverse communities, corporate organizations and social scenes. The Membership Sales Manager is a leader who employs innate charm and genuinely appreciates connecting with others. A person as familiar with selling an experience and closing deals, as they are with the day to day management of tools, budgets, plans, and strategies. A connector who is comfortable with outreach, has excellent drive and attention to detail, polished presentation skills and a natural ability to build relationships.Responsibilities include but are not limited to:Membership GrowthAnnually identify key players in the local community to ultimately build a diverse, and influential Membership that is representative of the broader marketWork towards monthly, quarterly and annual goals set forth by the leadership team to hit new member growth numbers through direct sales outreachComplete weekly outreach tasks through networking externally, sourcing new leads and emailing potential membership opportunitiesWork closely with the Director of Operations and Membership Director to build a community-focused strategy around membership growth offering promotions throughout the year to reach specific demographics and communitiesIdentify key businesses in the area to generate Corporate Membership packages and relationshipsProcess all applications of new membersGive tours to potential new members, focusing on CH's community-building missionCommunity Partnership & OutreachIdentify key nonprofits and other local organizations for partnerships and community engagement opportunitiesServe as a brand ambassador for Common House in the Charlottesville community through attending at least four local networking events monthlyMembership RetentionEngage with current members to improve member experience and retention while using these relationships to grow membership through member referralsMonitor cancellation feedback and any additional membership feedback surveys to identify opportunities for improvement, and collaborate with other department leads as neededHost at least one monthly member networking event (e.g. New Member Happy Hour, Community Connections) and work closely with the front and back of house teams to ensure event details are clear across departmentsExecute the Common Ground program in conjunction with the Communications team annually and work with various members of the team for the selection processBilling, Analysis & ReportingParticipate in weekly All-Team meetings, reporting on member applications, cancellations, pause requests, etc., and any other pertinent membership discussion itemsPrepare monthly reports for Monthly All-Team reviews, reporting on key performance metrics, summarizing trends as neededManage monthly membership budget to ensure spend does not exceed allotted fundsExperience RequirementsMinimum of 2 years of sales experienceProven experience with customer relationship managementAbility to problem solve and manage conflictExceptional time management skills and the ability to work independentlyProven networking experience Leadership & interpersonal relationsMust be organized and detail orientedQualificationsBachelor's degree preferred. Equivalent work experience may be considered.Must reside in Charlottesville.Must be available to work extended hours including evenings and some weekends.Ability to travel for training and required events.Physical RequirementsAbility to provide frequent tours of the clubRequires the physical mobility to sit and walk for extended periods of timeAbility to lift up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objectsRequires ability to drive during day and night hours in various weather conditionsWhat we have to offer youPaid Time Off (3 weeks in your first year!)Paid HolidaysPaid parental leaveMedical, Dental, Vision Insurance401kFlexible schedulingFun and collaborative work environment#J-18808-Ljbffr