Location: all cities,MI, USA
Reports to:
General Manager
Requirements:
Fluent in English
Proficient reading and writing skills
Excellent Customer Service Skills
Commitment to Building Community
Experience in Outreach Efforts
Experience in Lead Generation
Experience in Fitness Sales
Special Skills:
Energy & Enthusiasm
A Passion for Fitness
Ability to work with a sense of urgency
Ability to work flexible hours, as necessary during closeouts or end of month
A roll up the sleeves mentality
Proven track record of achieving and/or exceeding sales goals
Responsibilities:
You will assist the General Manager and Membership Services team to attain daily, monthly and annual membership goals.
You will master the membership play and new member tour to create the urgency to join.
You will model excellence and commitment the Crunch No Judgment culture while delivering world class customer service that provides a friendly and enthusiastic environment where each guest is greeted and acknowledged with hello and goodbye.
Provides the time to coach, train and develop each front desk staff member's sales and customer service skills through practice and training.
Maintains oversight for the front desk department (Front Desk Personnel and Maintenance) and communicates regularly with department heads regarding the performance of the membership department.
Meetings:
Monthly or Weekly Department Meetings Employee Training Meetings