Join us! Come to work with Purpose. We are a passionate team of social change-makers, diverse thinkers, and problem solvers. Our purpose is to provide the best possible services that ensure full access to quality living and spread the power of inclusivity. We serve over 7,000 people with disabilities, behavioral health challenges, and those who are Deaf, DeafBlind, and Hard of Hearing. If you don't want just any job-if you want to work where you can create truly transformational change-then Anixter is the place for you. Take a look at the job description to learn more!SUMMARY:The mental health residential manager oversees all aspects of the day-to-day operation of a small residential program for adults with serious mental illness. The position is responsible for leading a team, implementing the service model per DHS grant and CARF accreditation standards, along with agency expectations for quality. A strong mental health focus and leadership skills are required to do the work in transitioning residents to more independent living. ESSENTIAL DUTIES:
- Coordinate staff schedules to ensure 24/7 coverage of shifts. Develop a work schedule that maximizes program supervision and provides for adequate supervision of program staff during the hours of program operation. Delegate and assign program responsibilities amongst staff in a fair and consistent manner.
- Provide orientation, training, evaluation, and discipline of staff, substitutes, and consultants. Assist with hiring.
- Complete weekly supervision with all employees to provide feedback and follow-up on employee duties. Conduct monthly supervision meetings as the QMHP and documents.
- Work directly with clients regarding case management needs, training in independent living skills, and provide individual/group services or crisis intervention as needed.
- Collaborate with team members, prescribers, and outreach treatment teams to deliver quality service and effective interventions on behalf of the clients.
- Partner with external teams and referrals to review and admit clients into the Residential program. Oversee the safe transition of the client into the community.
- Maintain documentation and charts to ensure compliance with Medicaid, MCOs, Commission on Accreditation of Rehabilitation Services (CARF), DHS DMH funding bodies, and organization standards, i.e., service notes, medication logs, safety drills, etc.
- Document all services provided to clients in electronic health record during shift. Maintain a productivity goal of 8 - 10 hours weekly (30 - 40 units).
- Rotate on call duties with other employees in the department.
- Ensure program fees are collected from residents monthly.
- Maintain all required training / certification (i.e., NCI, CPR and First Aid). Ensure that staff complete all required and recommended agency training on time.
- Coordinate client intake, admission, transfers, and discharge. Keep homes at 100% occupancy.
- Oversee and implement medication protocols, use the electronic record system for med documentation.
- Ensure that regular resident meetings are held, assure resident input and satisfaction is solicited. Follow up on any comments or suggestions.
- Function as program liaison with other service providers/family/guardians/community in coordinating client services and supports. Aid or coordinate with specific treatment interventions for the individual clients and provide follow-up.
- Visit the program one weekend day per quarter to engage staff during non-typical hours.
- Maintain familiarity with all program/agency policies and procedures and DHS DMH/CARF/Insurance Company MCO requirements.
- Complete all necessary paperwork and written reporting as required and in a timely manner.
- Function as Safety Officer of the program, ensure safety procedures are developed and used. Ensure all safety deficits are corrected. Ensure that staff and clients are trained in the safe use of the home and community.
- Identify the purchasing needs of the program and facility including supplies, equipment, and furnishings.
- Oversee Case Record Review at a minimum of once a quarter to assure service provision and completeness of documentation. Review results of assessments and implement necessary changes.
- Coordinate maintenance of the building and ensure follow-up on maintenance issues. Coordinate the regular upkeep of interior and exterior areas of the building.
- Monitor data in electronic health record system to ensure services and notes are being completed as projected. Oversee billing and ensure that billing documentation is completed weekly at a minimum.
- Oversee client funds if Anixter is the payee.
- Performs other related duties as assigned.
REQUIREMENTS:
- Bachelor's education in a social service field (meeting the definition of a MHP in MH Rule 140 / 132)
- Valid Illinois driver's license and ability to meet agency insurance requirements.
- Computer competency with electronic health record systems required.
- Flexibility in thinking and actions to meet the needs of employees and residents in a 24/7 residential program.
- Ability to promote and adhere to company values.
- A commitment to a diverse, inclusive, and equitable work environment.