Job Title: Merchandise Assistant Status: Internship Reports To: Merchandise Manager FLSA: Exempt Department: Merchandise Effective: February 2025 Job Summary: The Indianapolis Indians seek a candidate to assist its merchandise staff in the team's daily operations, with an emphasis on branded team apparel. Those interested in a career in professional or collegiate athletics will gain experience and develop skills critical to beginning a career in sports merchandising. Applicants must have experience in customer service and work closely with others in the merchandise department daily for the duration of the Minor League Baseball season (April-September). Essential Functions:
- Co-manage the Hot Corner Gift Shop (open year-round), Big League Shop (open on game days) and center field walk-up stand and all game day employees in each location.
- Help train game day staff with techniques that promote excellent customer service skills.
- Assist with the ordering of new merchandise and visual display of merchandise in stores.
- Process Internet orders daily and maintain the online store in all operations.
- Receive and inspect all new merchandise.
- Assist in the preparation of all points-of-sale systems and maintain balanced drawers at opening and closing of shifts.
- Perform two inventory audits: one mid-season and one postseason.
- Organize products in storage rooms and maintain cleanliness of storage rooms.
- Help execute retail promotions, including Season Ticket Holder Pick-Up Party, National Hat Day, etc.
- Maintain and restock of the Hot Corner Gift Shop, Big League Shop and center field kiosk daily.
Other Duties:
- Represent department as liaison for outside events vendors like the IHSAA. Other events may or may not apply.
- Assist field operations with field maintenance - pulling tarp, clearing fireworks, etc.
- Pocket schedule distribution.
- Represent the Indians at various community outreach events.
- Box Office & front desk shifts in season, as assigned, on a rotating schedule.
- Other duties as assigned.
Minimum Qualifications: Currently enrolled in a college/university or obtained a bachelor's degree or equivalent. Previous experience in a sports environment and/or retail and customer service experience are strongly preferred. Ability to work nights, weekends and holidays as required. Skills & Abilities:
- Excellent customer service skills and abilities.
- Excellent written and verbal communication skills.
- Ability to multitask in a fast-pace and stressful environment.
- Proficient with Microsoft Office (Word, Excel, PowerPoint).
- Ability to lift and carry boxes up to 50 lbs.
- Ability to work up to 14 hours per day, up to 80 hours per week (in-season).
Dates: February 3, 2025-September 30, 2025 Hours: 40+ hours per week in addition to all home games Compensation: Competitive monthly stipend About the Indianapolis Indians The Indianapolis Indians are the professional Triple-A baseball club affiliate of the Pittsburgh Pirates. In continuous operation since 1902, the organization believes in creating affordable and memorable experiences for fans so they can grow closer together with family, friends, and the community through the game of baseball. The Indians play their home games at Victory Field, a 13,750-seat ballpark located in downtown Indianapolis and White River State Park. The venue opened in 1996 and has received numerous national accolades as one of the best minor league ballparks in the United States. The team has led Minor League Baseball in combined total attendance over the past 14 seasons. In 2018, the organization was recognized as Ballpark Digest Team of the Year. It was also named a 2019 Best Places to Work by the Indiana Chamber of Commerce. Equal Opportunity Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Questions:
Would you be available to start full time by February 3rd?