Location: Thomasville,GA, USA
The Operations Team Associate is part of the operations team that performs non-selling duties to support the selling function of the store. The Operations Team Associate position is non-exempt, and schedules can include nights and weekends. The Operations Team Associate reports to the Operations Team Manager.The Operations Team associate is part of the operations team that performs non-selling duties to support the selling function of the store. The Operations Team Associate position is non-exempt, and schedules can include nights and weekends. The Operations Team Associate reports to the Operations Team Manager. • Presents merchandise consistent with merchandising standards • Ensures the timely floor setup, including pricing and signage for sales sets, promotional events and seasonal business activity (excluding shoes and cosmetics) • Ensures direction of playbook and seasonal merchandise meetings • Maintains floor and stock areas consistent with store standards • Works as directed by the Operations Team Manager • Core Store Operations • Performs the process of unloading and sorting merchandise cartons received on trailers. Moves new merchandise to the appropriate processing drop zone on the sales floor in a safe and timely manner utilizing equipment such as rolling flats, carts and z-racks. • Processing and product Placement: Performs merchandise unpacking and unwrapping to ensure readiness for merchandising on the sales floor. Applies sensor tags per company standard. • Properly merchandises new and replenished goods in accordance with plan-o-grams and store direction • Price Change and Sale Set function/ Merchandise Return process • Performs the execution of all types of markdowns on the sales floor. Sets sales and national ad events. • Performs the pulling and processing of transfers, returns to vendors (RTV), damages, and mark out of stock (MOS) merchandise. • Responds and communicates price change inaccuracies and signage issues to the OTM • Maintenance & Housekeeping • Removes packing materials from processing drop zones. Bails cardboard and prepares plastic for recycling. • Ensures the cleanliness of the sales floor and the receiving area following processing on truck days. • Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, fitting rooms and office areas. (Not the case in all stores) • Maintains a safe shopping and working environment • Exhibits a warm and friendly demeanor when helping customers • Greets all customers and insures that there needs are met • Adheres to Belk's dress code policy • The OTA is expected to assist with floor tasks to the overall benefit of the store, particularly during times of peak demand periods, including but not limited to: • Seasonal sets • Floor moves • Daily maintenance • Fill Ins • Daily Standards • Recovery • Supports the store's focus on Relentless Customer Care • Support the store to achieve Belk Rewards goal • Ability to ring the register Minimum Education & Experience: • High school diploma or GED preferred Physical Requirements: • Ability to use computer keyboard, standard telephone and other related business equipment • Ability to lift between 10 and 72 lbs. at floor level and/or team lift when necessary • Ability to push / pull receiving equipment weighing up to 500 lbs. such as rolling flats, z-racks and pallet jacks • Ability to stand for long periods of time • Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks • Ability to work at a safe and steady pace