Job Description: Responsibilities:
- Lead the entire test management process.
- Report to and work closely with the QA Manager in creating and maintaining test plans, test strategies, and testing roadmaps, tracking, and reporting on testing progress, quality metrics and milestones.
- Manage, direct, and coordinate SIT and UAT teams.
- Mentor and guide testing teams on the creation and execution of test cases; Prioritize and assigns test responsibilities to the testing team.
- Coordinate and drive test planning sessions; Drive defect management process.
- Coordinate with vendor(s) to ensure testing is on track and meets the quality metrics.
- Review test scenarios, test cases, and test data for completeness in requirements coverage (RTM).
- Train and guide Business users through UAT; Prepares testing manuals as needed.
- Manage and mitigate test/QA-related risks and issues to the program escalate risks as needed.
- Gather, interpret, and present test execution metrics for socialization with steering committees.
- Work with test automation teams to meet the automation goals per the test plan.
- Review client requirement and provides feedback.
- Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities, and schedules.
- Oversee quality review of various applications.
- Oversee projects to make sure work is scheduled based on priorities, risks, and team strengths and assignment of resources across projects.
- ssist in test environment setup/teardown, test automation, and exploratory testing.
- Provide suitable solutions for issues/errors based on the understanding of the system and client business processes.
- Works with clients in evaluating and implementing new technologies and offering strategies for new opportunities.
- ssists in formulating QA standards and best practices, organizational policies and processes and strategic plans.
- ssists management in setting the direction for quality assurance within the organization.
- ssists in recruiting new staff, conducting interviews and evaluating potential candidates.
Required Skills/Qualifications:
- Strong background in software test management with at least 10+ years of experience as a Test Lead/Test Manager.
- Proficient in all phases of testing and types of testing Functional, non-functional; smoke, sanity, integration, usability, User Acceptance, end-to-end, regression, and performance.
- Experienced with managing testing teams of more than 20-25 testers in both SIT & UAT.
- Should have 5+ years of experience coordinating several testing teams across various divisions and units of an organization that could be distributed geographically.
- Should have 5+ years of experience coordinating with vendors and managing vendor testing teams.
- Experience in driving test automation on large programs how and when to automate, conducting feasibility studies, and having the ability to make recommendations.
- Strong experience with Waterfall, agile, and hybrid project methodologies
- Experience with Cloud testing.
- Proficient in Test Management Tools such as Microfocus ALM.
- Expert-level knowledge of Microsoft Excel and PowerPoint.
- Should have working knowledge of JIRA, SharePoint, and ServiceNow.
- Effective leadership, communication, presentation, and facilitation skills.
- Strong understanding of quality metrics and excellent reporting skills.
Preferred Skills/Qualification:
- Hands-on experience in test automation/test automation tools.
- Strong knowledge of security, penetration, load, and performance testing.
- Experience in Medicaid or Medicaid Management Information System (MMIS). projects; Knowledge of CMS seven standards and conditions and MITA frameworks; CMS certification requirements.