METER READER
: Job Details :

City of Ormond Beach Job Description Meter Reader Summary: Performs outdoor meter reading duties and indoor duties related to reading water consumption registered by underground water meters. Duties are performed with a great degree of independence and under the direction of the Meter Reader Supervisor. This position requires availability to work rotating on-call shifts. Essential Duties and Responsibilities: Reads water meters on assigned route and enters readings and other notations. Checks meters for functionality and reports stopped and defective meters to supervisor. Cleans debris from meters and meter boxes. Repairs touch-read and radio-read meters as required. Operates and maintains pick-up truck. Enters work orders on a laptop in the field. Performs a variety of services for water customers such as turning on and off water service, obtaining final water meter readings, and responding to customer inquiries and/or complaints. Verifies account status and posts notices at customer locations relative to delinquent accounts. May interact with customers. Participates in on-call and after-hours duties as assigned. Must be available for overtime and emergency call-outs when necessary. Assists in preparation for, response to, and recovery from, the impacts of a wide variety of disasters or emergency situations and may be temporarily assigned to other duties, locations, and shifts. Meets attendance requirements. Promotes positive customer service environment internally and externally. Performs other job-related functions as assigned. Supervisory Responsibilities: None. Education and/or Experience: High school diploma, GED, or equivalent recognized certificate Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Possession of a valid Florida driver's license. Working knowledge of the tools, including automated meter reading equipment, methods, materials and equipment used in the performance of the job. Working knowledge of the geography and street locations of the City. Thorough knowledge of the methods used in municipal utility billing/customer service/cash receipts practices and procedures. Communicate effectively both orally and in writing and project a consumer friendly environment. Ability to interact in a positive manner in stressful situations. Ability to understand and follow oral and written instructions. Ability work independently. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully meet the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to operate a motor vehicle under all weather conditions any time of day or night. While performing the duties of this job, the employee is regularly required to sit and stoop down, balance, stand, walk, use hands and fingers to handle or feel objects, tools or controls and reach with hands and arms. Ability to occasionally lift and move up to twenty-five pounds. Specific vision abilities required by this job include close, distant, and peripheral vision, depth perception and the ability to adjust focus. Sufficient auditory perception and speaking ability for radio communication. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works outside with exposure to hazardous weather, vegetation, and wildlife. Position : 1115004 Type : INTERNAL & EXTERNAL Grade : PAY GRADE 106 Posting Start : 09/24/2024 Posting End : 12/31/9999 HOURLY RATE RANGE: $16.08-$17.00