Job Summary: The Meter Room Team Lead I is responsible for supporting the Meter Room Supervisor or Team Lead II in the day-to-day work associated with the meter room. The Team Lead I will be responsible for the output of the meter room production, mentoring other meter room clerks, training, and quality control.
Duties / Responsibilities: - Assist the supervisor with meter room operations and ensure procedures are followed and carried out effectively, appropriately, and in the most cost-effective way.
- Assist the supervisor with checking and submitting balances of each meter machine prior to shift start.
- Manual handling and inspection of packages to ensure labeling is to USPS standards.
- Ensure packages are processed to meet all customer deadlines.
- Promote a company culture that encourages top performance and high morale.
- Ensure proper procedures are followed.
- Identify and address problems and opportunities for the company.
- Print the end-of-day report and create logs for billing.
- Quality control includes ensuring that certified mail is accurately labeled according to the proper destination prior to leaving the department.
- Ensure work area is free of hazards and clean of debris.
- Follows all required safety procedures and communicates all concerns regarding safety to department manager.
- Provide reporting for daily activities to management and billing.
- Assist in developing meter room operators.
- Work with other departments to ensure job schedules are maintained and customer expectations are exceeded.
- General warehouse and other duties as assigned.
Required Skills and Competencies: - Excellent communication skills
- Attention to detail and quality control.
- Cooperative and team-oriented attitude
- Ability to work in a fast - paced environment.
- Ability to read, write and comprehend simple instructions.
- Must be dependable, able to follow instructions and respond to management direction.
Education and Experience - High school diploma.
- Familiar with Microsoft word.
- Experience in mail processing is a plus.
- Prior warehouse type setting experience a plus.
ABOUT PCI Founded in 1984, Postal Center International (PCI) is a leading innovative mail, print, fulfillment, signs, promotional, packaging, and creative marketing solutions partner. With four decades of industry experience, PCI has built a strong team of subject-matter experts and a reputation for delivering client-centric, cutting-edge solutions nationwide. Our commitment to quality and client satisfaction drives everything we do, making PCI a trusted partner for reputable businesses in the marketplace. Our company's family of brands employs over 560 associates across its headquarters in the Southeast (FL) and its facilities in the Southwest (TX), Northeast (NE), and Midwest (IN). Boasting a national footprint of over 600k square feet, PCI has annual sales of over $500 million. We proudly serve enterprise clients in diverse industries such as banking, finance, healthcare, insurance, hospitality, and government, ensuring top-tier solutions backed by extensive compliance, security, sustainability, and quality certifications. Yes, we are growing at the speed of business! Join us, and let's move brands forward together! WHY PCI Joining PCI's Powerhouse team means becoming part of not only a client-centric, but a people-centric company celebrated for its innovation, growth, and commitment to excellence. Our supportive teams and dynamic culture create an environment where everyone can thrive. Recognized for our culture, we not only lead in our industry but also invest in our people, making PCI a place where your career can advance. As a private- and minority-owned company, we pride ourselves on a diverse workforce that brings together a wealth of perspectives and talents, fostering a culture of collaboration and inclusivity. Our commitment to sustainability is evidenced by our Sustainability & Green Visionary Award, highlighting our dedication to green practices. At PCI, we offer stability and growth opportunities, ensuring our employees feel secure and valued. Our accolades, including the South Florida Business Journal's Business of the Year Award and recognition on its Fastest Growing Companies List, reflect our thriving success and progressive work environment. The statements above are intended to describe the general nature of the work and should not be construed as an exhaustive list of responsibilities, duties, and skills required to perform the role successfully. Postal Center International and Original Impressions, LLC offer a comprehensive benefits package including competitive pay, health insurance, dental and vision insurance, short- and long-term disability benefits, paid time off (PTO) plus holidays and birthday day off, wellness policy, volunteering hours, opportunities for growth and development, and more. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Postal Center International and Original Impressions, LLC are equal opportunity employers that are committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Discrimination, harassment, and retaliation based on these factors are strictly prohibited in all aspects of employment.