Location: San Jose,CA, USA
Conservice is proud to be the leading Utility and Billing Management Company in the multifamily housing industry. Our customers (property management companies) depend on us to take care of their utility management and billing for their various properties.The big picture: What our meter technicians doOur Meter Technicians install, maintain, and repair Conservice submeters, allowing our billing team to accurately track and bill utility usage by the unit or individual apartment.Responsibilities include, but are not limited to:Install, program, and configure submeters and related communication systems in multifamily homes, apartment complexes, and retail areas.Perform routine maintenance and inspection of submeters to ensure accurate measurement and proper functioning.Ensure communications systems are functioning properly and perform routine maintenance as needed. Troubleshoot and diagnose issues related to submeter performance, connectivity, or data transmission.Conduct repairs and replacements of faulty or malfunctioning submeters as needed.Calibrate and test submeters to ensure accurate and reliable measurement of water consumption.Regularly climb ladders and work at heights to access water submeters in ceilings or other elevated locations.Lift and move equipment and materials weighing 50+ pounds during installation and maintenance tasks.Collaborate with property owners, managers, and retail store staff to address questions, concerns, or complaints related to water submetering.Educate property staff, residents, and retail employees on the operation and functionality of water submeters.Monitor and analyze consumption data to detect anomalies, leaks, or abnormal usage patterns.Maintain accurate records of installations, repairs, and maintenance activities as well as make required updates to communication systems.Keep abreast of industry trends, advancements, and best practices in submetering technology.Adhere to safety guidelines and procedures while working with water submeters.Must hold a current, valid driver's license and have a clean driving recordSchedule:Monday through Thursday (4 10-hour shifts from 7 am to 5:30 pm) - Enjoy a three day weekend every weekSaturdays may be required as needed, based on the workload.Occasional travel may be requiredEquipment and Training:Conservice will provide a company vehicle, gas card, laptop, cell phone, and any hand tools requiredConservice will provide all necessary trainingTraining will last at least 6 weeks; travel may be requiredBenefits:Medical, dental, and vision insurance (eligible on the first of the month following 60th day of employment)Paid time off and holidays401K with company matchingAble to use a Windows-based laptop with basic experience in Excel and GmailIndependently manage time and workload to meet deadlinesOrganizational skills and attention to detailAble to effectively and clearly communicate, written and verbalInternal drive to find the why behind the problem and resolve the issueAble to lift 50 pounds, climb and work from ladders up to 10 feet high, work in cramped conditions like attic spaces, and meet other physical demandsMechanically inclined and has experience working with a variety of hand toolsAble to receive supplies and equipment for the job from the Conservice warehouse at the place of their residence or a company-paid storage unitMust have a secure area in which to park a company vehicleMust have access to high-speed internet for documentation and other usesMust have excellent customer service skillsAble to pass a background checkMust have a valid driver's license and clean driving record