Location: San Antonio,TX, USA
** Meters Customer Service Representative**
**Job Category****:** Service Tech **Requisition Number****:** METER001149 Showing 1 location **Job Details**
**Description**
**Position Announcement**
Position: Meters Customer Support Rep
Department: Service
Reports To: Field Service Manager
Salary grade: DOE
FLSA Status: Full Time
Location: San Antonio & Surrounding Areas
**Description**
The primary responsibility of the Meters Customer Support Rep involves on-site customer visits to obtain monthly/quarterly/annual meter readings.
**Responsibilities**
* Maintaining contact with customer via fax or phone to acquire monthly meter reports
* Keying meter readings into e-Automation (EA)
* Working with sales and service in maintaining and assessing equipment locations
* Providing meter print outs to San Antonio meter reps
**Experience & Required Skills**
* Excellent customer service skills
* Knowledge of equipment and customers
* Ability to work with little supervision
**Education & Certification**
* Minimum: High School Diploma or GED
**Physical Requirements**
* Ability to travel to multiple customer sites in the same day
* Ability to stand/walk 75% of the day
* Manual dexterity to use hands and fingers to handle, control computer and telephone keyboard
* Visual acuity to read printed and electronic documents
* Ability to regularly speak clearly so listeners can understand
* Ability to understand the speech of others
* Ability to lift 50 lbs.
* Ability to pull, lift, reach, and transport parts and boxes.
**Special Requirements**
* Must have reliable form of transportation and pass an MVR and drug screening
*Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.*
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