Location: Nashville,TN, USA
MGR, PATIENT SVCS I -ST. THOMAS WEST - NASHVILLE, TNClick Here to Apply OnlineJob Description TouchPoint Salary:Other Forms of Compensation: Pay Grade: 14TouchPoint, Support Services,provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.Job SummaryWe are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State. Key Responsibilities:Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient populationHires, directs, coaches, trains, and develops patient service team membersComplies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitationsEnsures patient services staff assists in achieving stated patient satisfaction goalsComplies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policiesParticipates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs Qualifications:Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related fieldCertified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferredMinimum of one (1) year experience in food service management preferred in an acute care settingServSafe certified, desirablePossess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systemsApply to TouchPoint todayTouchPoint is a member of Compass Group USAClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.Associates at Touchpoint are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Applications are accepted on an ongoing basis.Touchpointmaintains a drugfree workplace.Req ID:1342280TouchPointJENNIFER PULLUM[[req_classification]]