Join the diverse and dynamic team that powers Michigan's largest energy provider and one of the nation's largest gas and electric combination utilities. Consumers Energy services 6.8 million of Michigan's 10 million residents - caring for our friends and neighbors in all 68 Lower Peninsula counties. We embrace a cleaner and leaner utility vision focused on eliminating energy waste and adding renewable energy from sources such as wind and solar. Location: The successful candidate will be expected to work in a hybrid status of reporting to any Consumers Energy Service Center every Monday, Tuesday, and Thursday with home office flexibility on Wednesday and Friday. We are looking for: Manager Product Management (Renewables) The Manager Product Management is responsible for a portfolio of clean energy products or pilots that achieves aggressive corporate clean energy goals through implementation contractors and internal partners. The Manager leads a team of product managers responsible for the development of product strategies for each product as part of a cohesive category strategy. More broadly the Manager is accountable for team and overall portfolio performance to meet customer experience and enterprise objectives.
- Ability to lead strategy development and execution
- Ability to lead, coach and manage team performance
- Ability to lead and work with cross-functional teams of internal and external stakeholders in an ethical and an inclusive work environment.
- Regulatory knowledge and expertise as it relates to product portfolio, regulatory filings and/or rate cases.
- Demonstrated technical expertise, knowledge of business needs and ability to interpret, organize and execute in area of product management and product development.
- Continuous improvement and problem solving ability with experience utilizing Lean methods and tools
- Market research capabilities; able to interpret and apply new insights and research to plans
Key Responsibilities: - Manager overseeing two direct reports who are Senior Product Managers.
- Responsible for leading the large business customer segment of our Renewable Energy Program & Renewable Energy Credit Program as well as our gas decarbonization solutions, Renewable Natural Gas and Forestry Carbon Offsets and supporting other products as needed and developing new products to support the expansion of clean energy product portfolio.
- Strong commercial skill set, ability to negotiate, assess and mitigate risks on the supply and demand side
- Liaison that works cross functionally to understand all aspects of the business from marketing, customer experience, sales, clean energy development, economic development
- Responsible for ensuring overall profitability of products to deliver on enrollment glidepath expectations
- Public advocacy for the business in industry forums, government meetings at the local, state, federal level
- Strong financial modeling, commercial skill set and engineering background a plus
- Highly driven, anticipates uncommunicated needs and executes
We encourage you to apply if you have: - Bachelor's degree in communications, marketing, business, engineering, finance, renewable energy or related field with four (4) or more years of applicable experience
- [OR] Associate's degree in technical, engineering, construction, or related field with six (6) or more years of applicable experience
- [OR] High School Diploma with eight (8) or more years of applicable experience
- Experience with product, program, or project management
- Experience with complex financial modeling
- Experience in renewable energy, battery storage, and/or renewable fuels
- Experience in consulting or strategy development
Preferred skills:
- MBA Degree
- Previous leadership experience
In this role, you will: - Product Growth & Development Activities
- New product development
- Establish growth strategies & goal setting
- Sales & Marketing support/training
- Customer proposal development
- Product quote tool development, which requires understanding of market forecasts and impact on program pricing dynamics
- Customer contracting negotiations
-
- Product enhancements
- Overall enrolled customer experience
- Win/loss analysis
- Customer retention
- Stay up to date on industry trends and customer needs
- Clean Energy Development Activities
- Consult on competitive solicitations to secure new renewable energy resources to support program growth
- Act as liaison to Clean Energy Development organization to share customer demand insights and receive updates on renewable energy resource builds
- Stay up to date on development activity and industry trends
- Ensure Voluntary Green Pricing (VGP) programs are included in Long Term Financial Planning budgets
- Program Operations Activities
- Program billing
- Customer inquiries
- Renewable energy asset procurement
- Regulatory Activities
- Annual reports - one year report on program activity (enrollments, revenue, credits paid, MWh subscribed, new research, budgets, etc.)
- Biennial reports - every 2-years to make significant changes to program designs and introduce new offerings.
- Ex Parte filings - Off-cycle filings to propose program enhancements or new offerings
- Develop and manage work at a sector level aligning with the Product Lifecycle Management Process, including development of portfolio strategy in alignment with overall category and sector strategy. Ensure portfolio plans are aligned with customer experience and enterprise objectives.
- Lead development of product objectives (i.e. savings/energy targets, leading indicators, etc.) for overall portfolio and manage the execution of the category and/or sector strategy through aligned plans to deliver product results and achieve portfolio goals.
- Involvement in political and regulatory environment, including development and tracking for internal and stakeholder communication plans; oversee regulatory case developments for assigned product categories and sectors, ensure timely completion of regulatory requirements and track outcomes.
- Lead team performance and engagement. Coach and lead day to day work of the team, providing ongoing feedback to employees on their performance. Work with employees to create development plans. Keep team apprised of corporate-level and CX-level strategic priorities. Ensure standard work is followed. Synthesize information for team and provide clear direction on priorities.
- Ensure and review customer and market research conducted for products within portfolio and assist product managers with the operationalization of all research activities to drive improved performance for assigned products.
- Other non-essential duties as assigned or may be necessary.
Why should you join our team? At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer: - Competitive compensation packages
- Medical, Dental and Vision
- 401k with company match
- Paid parental leave
- Up to 13 paid Holidays
- Paid time off
- Educational Assistance Program
Diversity, Equity & Inclusion: We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women's Advisory Panel (WAP), Women's in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capable, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership. All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.