Location: Schenectady,NY, USA
Position Summary: Serves food and beverages to customers in a friendly, efficient, and professional manner while ensuring a positive experience for all customers.
Job Title: Server
Department: Food & Beverage
Reports to: Shift Manager Duke's/Marketplace
FLSA Designation: Non-Exempt
License Type: Non-Gaming
Target Pay: Start - $12.42 One Year - 13.80
Essential Job Functions:
* Serves customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that the customer is always right
* Performs table set-up, running side work and closing duties
* Possess extensive knowledge of the restaurant's menu and wine list, including daily specials
* Checks identification to ensure customers meet minimum age requirements for consuming alcoholic beverages
* Checks identification to ensure customers are using players cards issued to them and no one else
* Participates in area clean up
* Computes customer checks, operates the POS system and accepts payments
* Reports tips for each shift
* Maintains bar safety and sanitation standards
* Possess awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns and immediately addresses the issue if appropriate or immediately reports it to a supervisor or leader
* Arrives for each shift on time and in full uniform
* Attends all pre-shift meetings ready to listen and learn and share ideas
* Follows break schedule as directed by the leader on duty
* Keeps a clean and professional appearance at all times
* Performs all other duties as assigned
Qualifications:
* Must be 18 years or older
* High school diploma or equivalent
* 1 year or more of high volume restaurant server experience
* Must be able to pass menu knowledge assessment of 90 % or higher
* Must be available to work flexible shifts, weekends and holidays
* Ability to obtain and maintain all necessary licensing including alcohol awareness certification, serve safe food handling and NYSGC required licensing
Working Conditions:
* Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
* Must occasionally lift and lift up to 25 pounds
* Frequently required to stoop, crouch or kneel
* Ability to interact with others while maintaining a courteous and positive demeanor
* Exposure to high noise level