Location: Webster,NY, USA
Technical/Functional Skills
Good to have - Job Skills/Knowledge:
* Experience with UNIX operating system.
* Understanding of networking protocols such TCP/IP and HTTP.
* Good customer relationship skills.
* Experience working with mainframes and mainframe access.
* Experience with Oracle operating system.
* Experience with SQL and relational databases such as MySQL.
Experience Required
10+ Years
Roles & Responsibilities
* Handle ticket escalations from Level 1/2 helpdesks.
* Work with end users to resolve service related issues.
* Support periodic operational tasks such as OS patching, application updates and infrastructure changes.
* Administration of Sun Java System Web Server 7 on several servers.
* Perform administration and maintenance of MySQL databases.
* Administration of middleware components such as SNA Access Server, Enterprise Print Server and WebConnect server.
* Monitor UNIX servers for performance problems (disk space, memory, network, etc.).
* Perform UNIX system administration tasks such as creating print queues, updating configuration files and restarting services.
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