Location: Nashville,TN, USA
Conversant Group is an IT infrastructure and security consulting company based in Chattanooga, TN. We have provided technical, organizational, procedural, and process consulting services internationally since the company was formed in 2009. Unlike many IT security companies, Conversant Group has a unique perspective: technology is a tool, nothing more. Technology should support the business, and the business should support the people.About The Position:The Cloud Engineer will primarily support organizations in their efforts to migrate to Office 365 and/or upgrade their existing Office 365 services. In addition, the candidate should have hands-on, working knowledge of implementing and configuring Microsoft Intune. The successful candidate will have significant knowledge of the Office 365 platform and services, proven service configuration and troubleshooting skills, as well as knowledge of on-premises infrastructure. Experience with Microsoft 365 migrations and some hands-on knowledge of IaaS migrations to Azure and/or AWS is a plus. The engineer will support the Project Manager in gathering and analyzing requirements, solution design, and execution of the migration while delivering high customer satisfaction.Technical implementation and initial support of Office 365 tenantsDesign, architecture, configuration, and migration best practices for Office 365 environmentsProvide consultation and hands-on implementation support for Office 365 migrationsSupport the Project Manager in gathering and analyzing requirements, solution design, and execution of the migrationTroubleshoot and develop solution paths for migrations and new configurations for customersMentor, train, and troubleshoot with peer engineers on Office 365 implementations and migrationsProvide on-demand guidance to engineers on the team when issues and questions occurDevelop and maintain Office 365 governance documentation and PowerShell scripts with product owners & peer engineersPartner with IT and other external workgroups for the integration of applications that support Office 365 solutionsAssist staff with troubleshooting complex technical issues experienced by internal and external customersProvide training on Office 365 solution offerings, as well as IT orientation and security trainingProvide technical support and maintain uptime as defined within IT acceptable standardsAddress production issues experienced by Office 365 usersQualifications Experience in setup, hardening, and configuration of Office 365 tenantsExperience with migrations using native Microsoft tools and 3rd party migration toolsAdministrative and configuration experience with Microsoft 365's Cloud suite including Office, Teams, SharePoint, Intune, and OneDriveExperience in creating and maintaining technical documentationExperience in implementing Microsoft Entra/AD, Entra Connect/Azure AD ConnectExperience in implementing Single Sign-On (SSO)Working knowledge of troubleshooting and configuration of various Exchange servers and Exchange OnlineAdministrative and configuration knowledge of Active DirectoryHands-on setup and configuration knowledge of Windows Server (various versions)Experience with mail security platforms (Mimecast, Proofpoint, etc.)Experience in hardening Office 365 and mail security platforms environmentsExperience configuring and maintaining Microsoft Intune for device management, application deployment, policy enforcement, and security settingsStrong communication, presentation, writing, and editorial abilitiesExcellent organizational and time management skillsAbility to work after hours when neededFlexible work hours (90% remote work)Preferred Qualifications: Setup and configuration of Microsoft Defender for EndpointExperience configuring and maintaining Microsoft Teams VoiceImplementation of Data Loss Prevention (DLP)Preferred Certifications MS-101 Microsoft 365 Mobility and SecurityMS-102 Microsoft 365 Certified: AdministratorMimecast Email Security, Cloud Gateway AdvancedAZ-104 Azure Administrator AssociateSC-300 Identity and Access Administrator AssociateEducation, Experience, & Needed Attributes: A college degree or equivalent work experience (5+ years)Proven level of experience with Exchange (various versions) and Exchange Hybrid serversProven level of competence with Windows servers, Active Directory, ADFSExperience with project managementAbility to demonstrate a high level of competency in managing technical projectsExcellent writing and communication skillsAbility to lead and collaborate with othersProficiency in computer usage, internet, and Microsoft Office suite of applicationsWhy work for us?We offer a dynamic, innovative work environment with rewarding work - help save our clients from disaster!We truly value our employees and provide an extraordinary package to prove it, including:Internal and external learning & development opportunities, including career advancement.Competitive compensation & benefits.Scheduled & flexible PTO programs.Fully remote work options.Family friendly programsCare packagesRegular team building events.Join the world's first Civilian Cybersecurity Force and take your career to the next level!#J-18808-Ljbffr