Great Pay! Challenging Work! Continuous Learning! Opportunity to Advance!
Join our team and be an integral part of our Microsoft D365 CE / Dynamics CRM practice. You will use your business process and application skills to deliver innovative solutions that solve challenging client problems. If you are looking for an opportunity to learn, an opportunity to advance, an opportunity to be a part of something special then Rand Group is the place for you!
Compensation and Benefits:
- Objective and comprehensive bonus programs reward your contributions:
Production Bonus
Recruiting Referral Bonus
New business referral bonus
- Company paid major medical health benefits
- Company paid dental insurance, life insurance, long term disability, short term disability
- 401k Plan
Work Life Balance:
- Travel no more than 35%
- Hybrid/Remote work environment
- 4 weeks PTO
- Annual Charity match to a non-profit of your choice
Career Advancement:
- Performance evaluations twice a year
- 80 hours annual training
- Personal Development Plan that is updated annually for career progression
Responsibilities:
- Participate and help lead all phases of implementation
- Prepare business requirements and create system design
- Oversee software configuration, testing, training and deployment
- Perform project management
- Ensure quality assurance measures
- Proactively manage client relationships and become a trusted advisor
- Supervise and mentor staff
- Serve as an escalation resource
Qualifications:
- 8+ years' experience in professional services and/or leadership
- Bachelor's degree in Business, Accounting, Management Information Systems, Supply Chain Management or related field
- Experience with Microsoft D365/CRM Field Service and scheduling, dispatching, mobile inventory management, ticketing, predictive maintenance, and technician management processes
- Understanding of methods and tools used to customize and extend CRM business solutions
- Demonstrated problem solving, attention to detail and critical thinking skills
- Possess strong decision making and time management skills
- Ability to work in and help lead small teams