Join Our Team as a Mid System Administrator - Public Key Infrastructure (PKI)!
Requirements: U.S. Citizenship, no dual citizen allowed. Must possess a valid U.S. driver's license
Location: Onsite (5 days per week in Washington, DC)
Clearance: Active Top Secret National Security Clearance with the ability to obtain access to Sensitive Compartmented Information (TS/SCI)
Job Description:
The Mid System Administrator focusing on PKI will be responsible for supporting end user access and system interoperability with a focus on public key security. This includes managing the lifecycle of digital certificates and keys, ensuring the availability and integrity of the PKI environment, and providing technical support to users and stakeholders.
Military Veterans Encouraged to Apply.
Note: Accepting applications to establish a pool of applicants for future openings.
About NDi:
Network Designs, Inc. (NDi) is an Information Technology, Web Development, and Branding and Communications firm with 20+ years providing professional services to large Federal clients. At NDi, we engineer success into our solutions by concentrating first and foremost on the end-user, the mission of our customer, and the bottom line. NDi builds solutions designed for tomorrow that deliver results today. NDi has demonstrated expertise in Solution Development & Delivery, Web Design & Development, User Experience, Enterprise Information Management, Advanced Application Development, Information Assurance, and Networking.
Why NDi?
We value our employees and offer a competitive salary along with a comprehensive benefits package that includes:
- Medical, Dental, and Vision Insurance
- Matched 401(k) Plan
- NDi-Paid Life Insurance
- Pet Insurance
- Legal Resources
- Short-Term and Long-Term Disability
- Paid Time Off (PTO) and Paid Federal Holidays
Qualifications and Experience :
- Administrative level experience and skills within multiple of the following domains: - VPN, PKI, and Encryption - Firewalls and Networking Infrastructure - Managed Security Services SOC Functions - Identity & Access Management authentication tools - Malware and Endpoint Detection & Response - Cloud Security - Security Orchestration and Automation - Visualization & Containers - Governance, Risk, & Compliance
- Demonstrated success in project management and driving complex projects to completion.
- Provide guidance to key stakeholders on PKI lifecycle, processes and procedures.
- PKI administrative experience with computer security, specifically in Windows/LINUX OS environment.
- Experience with implementing and maintaining enterprise scale.
- Identity and Access Management solutions using internally created and off the shelf products.
- Ability to utilize existing documentation to install and configure server hardware and applications/programs.
- Ability to facilitate customer service activities including working incidents and service requests.
- Ability to address customer trouble tickets in a timely manner.
- Issue PKI PINs, assist with downloads, revocations of PKI certificates, and troubleshooting for users.
- Provide Tier 2/Tier 3 ticketing support for all customer-facing services
Desired Skills:
- Minimum 5 years of experience in system administration with a focus on PKI.
- Strong understanding of PKI architecture, certificate authorities, and encryption technologies.
- Experience with security protocols such as SSL/TLS and certificate management.
- Ability to provide on-call/ after-hours support if needed
- 5 years of experience with enterprise class security technologies
- 3 years of work experience in services consulting delivering security projects for clients
- 3+ years of professional work experience in a related field such as Public Key Infrastructure, Infrastructure IT (Systems Administration, Network Administration Windows/Linux OS, Network Administration, Active Directory and/or Virtualization.
- Familiarity with SAFe Agile framework
- Experience with Service Manager or other Help Desk ticketing system
Responsibilities:
- Handle support tickets related to user access issues, including troubleshooting Microsoft workstation environments, Active Directory (AD) accounts, and EtnTrust PKI certificate-related challenges.
- Troubleshoot connectivity issues ranging from issues with PIV hardware to certificate chains to credential expiration.
- Support PKI infrastructure, including certificate authorities (CAs), registration authorities (RAs) and other components to ensure high availability and security.
- Manage digital certificate requests, issuance, and renewal processes.
- Monitor PKI systems for performance and security compliance.
- Collaborate with cross-functional teams, including security teams and identity management professionals, to enhance PKI processes, align with regulatory standards, and ensure interoperability across the environment.
- Schedule and execute installations and upgrades, adhering to established IT policies and procedures.
- Monitor system performance and optimize configurations to achieve maximum efficiency and performance levels.
What We're Looking For:
- A proactive problem-solver with strong troubleshooting abilities and a commitment to excellence.
- A collaborative team player who can work independently and prioritize critical tasks in a fast-paced environment.
- A candidate with a passion for technology and a desire to make a meaningful impact.
Compensation and Benefits:
At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.
Veterans First Commitment:
As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization.
Commitment to Diversity:
NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process and compliance with applicable federal, state, and local laws and regulations. As a federal government contractor, NDi complies with all applicable affirmative action requirements.
Apply Now:
Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!