Patient Service Rep - Location: Los Angeles, California
- Type: Contract
- Job #79176
APR Consulting, Inc. has been engaged to identify a Patient Services Representative Location: Los Angeles, CA 90045 Position: Patient Services Representative Pay Rate: $23.28/hr Duration: 13 weeks Expected Shift: Day 5×8-Hour (9:00 - 17:00) JOB SUMMARY Job Duties:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains policies, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
Required Qualifications:
- Experience with medical insurance, referral processes, and benefit plans
- 6+ months recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
- insurance verification and authorization experience
- scheduling in any capacity
Preferred Qualifications:
- 2+ years' recent experience working as a Patient Service Representative
- Experience with CS-Link/Epic
- Understanding of medical terminology
- Orthopedic practice experience
- Experience completing disability forms for patients
- *call center scheduling experience
NOTE: These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice. Our client is the one of the largest Healthcare Staffing Provider in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities. This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine. Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!