Location: Buffalo,NY, USA
Mission: Ignite Tech 360 Digital Navigator
The Digital Navigator provides one-on-one tech assistance to community members in need. This assistance could include helping them obtain affordable home internet service and coaching them in introductory digital skills for computer and mobile device users. The Tech360 Program aims to ensure community members receive on-demand tech support, relevant information to secure access to internet services and computer devices, and the opportunity to build foundational digital skills. Duties and Responsibilities (include but are not limited to): Provide one-on-one assistance to community members by answering technology-related questions and providing referrals to services that may meet their device, Internet access, and/or digital skills training needs Maintain communication among Mission: Ignite staff, site supervisor, and Tech360 Program clients Collaborate with Mission: Ignite and site supervisor to promote the Tech360 Program Provide Mission: Ignite with clear and concise documentation of all Digital Navigation sessions held with clients Support other departments as needed Critical Skills and Aptitudes: High School diploma or equivalent required Excellent communication skills, both verbal and written Must have reliable transportation and a valid driver's license Basic understanding of how to use and troubleshoot common computer and mobile device hardware and software Creative problem-solving skills Proficiency in Microsoft Office (Outlook & Teams) and video conferencing Ability to demonstrate a positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in serving diverse customers, coworkers, and community Ability to embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, and everyday online services and applications Further help on this page can be found by clicking here.
Member Duties : AmeriCorps members are crucial personnel needed to fulfill the goals of Mission: Ignite's programs, blending volunteer efforts with identified organizational goals to serve as part of the Mission: Ignite team. As ambassadors for the mission and as part of the Mission: Ignite team, AmeriCorps members will participate in professional development and training opportunities, learning various applicable skill sets that may be useful in future careers. The members will also participate in volunteer opportunities as part of AmeriCorps cohorts and develop a network of mission-minded people in the local region.
Program Benefits : Stipend , Education award upon successful completion of service , Training , Living Allowance .
Terms :
Car recommended .
Service Areas :
Community and Economic Development .
Skills :
Computers/Technology , Communications , General Skills , Education , Team Work , Teaching/Tutoring .