Mission Support Specialist
: Job Details :


Mission Support Specialist

Department Of Homeland Security

Location: Washington,DC, USA

Date: 2024-11-24T08:38:44Z

Job Description:

Summary

These are non-bargaining unit positions.

Learn more about this agency

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Overview

* Accepting applications

* Open & closing dates

11/18/2024 to 11/22/2024

* Salary

$59,966 - $140,713 per year

* Pay scale & grade

GS 9 - 11

* Help

Locations

FEW vacancies in the following locations:

* Phoenix, AZ

* Los Angeles, CA

* San Diego, CA

* San Francisco, CA

* Show more locations (12)

* Chicago, IL

* New Orleans, LA

* Newark, NJ

* Buffalo, NY

* Philadelphia, PA

* Dallas, TX

* Harlingen, TX

* Houston, TX

* San Antonio, TX

* Salt Lake City, UT

* Chantilly, VA

* Seattle, WA

* Remote job

No

* Telework eligible

Yes-as determined by the agency policy.

* Travel Required

Occasional travel - You may be expected to travel for this position.

* Relocation expenses reimbursed

No

* Appointment type

Permanent

* Work schedule

Full-time

* Service

Competitive

* Promotion potential

12

* Job family (Series)

* 0301 Miscellaneous Administration And Program

* Supervisory status

No

* Security clearance

Other

* Drug test

Yes

* Position sensitivity and risk

High Risk (HR)

* Trust determination process

* Suitability/Fitness

* Financial disclosure

No

* Bargaining unit status

No

* Announcement number

ERO-12607159-MP-HIP

* Control number

819399100

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This job is open to

* Internal to an agency

Current federal employees of this agency.

* Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a surplus or displaced employee.

Clarification from the agency

ICE Employees only

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Duties

As a Mission Support Specialist, at the full performance level you will perform the following duties:

* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office (including but not limited to: management and information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment) and serve as advisor to management on assigned administrative matters

* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level

* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services

* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions

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Requirements

Conditions of Employment

* You must be a U.S. citizen to apply for this position.

* You must successfully pass a background investigation.

* You must successfully pass a drug screen.

* Males born after 12/31/59 must certify registration with Selective Service.

* Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.

* Time in Grade: Current Federal employees must have served 52 weeks at the next lower grade in the Federal service. Time in grade requirements must be met by the closing date of this announcement.

* Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.

Qualifications

Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

You qualify for the GS-09 grade level if you possess one of the following:

Experience: One (1) year of specialized experience at the GS-07 grade level or equivalent performing duties such as:

* Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs

* Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets, preparing routine budget requests

* Preparing requests for personnel action, providing orientation to new employees

* Identifying and recommending solutions to administrative problems and providing advice to staff on established methods and procedures

* Coordinating office moves and telephone service requirements, and monitoring usage of government motor vehicles

OR

Education: A master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR

Combination of Education and Experience: A combination of successfully completed education and experience. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application.

You qualify for the GS-11 grade level if you possess one of the following:

Experience: One (1) year of specialized experience at the GS-09 grade level or equivalent performing duties such as:

* Coordinating and monitoring a variety of administrative projects (i.e. budget, personnel, travel, space, logistics)

* Identifying and recommending solutions to a wide range of administrative problems

* Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies

* Preparing preliminary and finished reports and documents

* Representing the office in dealings with vendors and personnel from administrative support organizations

OR

Education: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. OR

Combination of Education and Experience: A combination of successfully completed education and experience. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Education

Additional information

Organizational Location: These positions are located in the Department of Homeland Security, Immigration and Customs Enforcement, Enforcement and Removal Operations, in Buffalo, New York, Chantilly, Virginia, Chicago, Illinois, Dallas, Texas, Harlingen, Texas, Houston, Texas, Los Angeles, California, New Orleans, Louisiana, Newark, New Jersey, Philadelphia, Pennsylvania, Phoenix, Arizona, Salt Lake City, Utah, San Antonio, Texas, San Diego, California, San Francisco, California, and Seattle, Washington.

View Common Definitions of terms found in this announcement.

Please note: vacancies may be filled anywhere within the field office Area of Consideration (AOC). Click here to see a list of all Enforcement and Removal Operations office locations.

Salary: The salary range indicated in this announcement reflects the lowest and highest potential salaries for this position. The actual salary range will be based on the applicable locality pay for the selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Suitability: If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select Benefits. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

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* Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using an Assessment Questionnaire that is based on the following competencies or knowledge, skills, and abilities needed to perform this job:

* Administration and Management

* Decision Making

* Oral Communication

* Planning and Evaluating

* Reasoning

* Writing

Based on your responses, you will receive a score from the Assessment Questionnaire between 70 and 100.

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.

Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.

* Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

* Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

* Resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications (for more information, see the Frequently Asked Questions about the Five-Page Resume Limit).

* Are you a current ICE employee? If you are a current career or career-conditional ICE employee you must submit the following by the closing date of this announcement, or you will not receive consideration as such: Submit a copy of a recent SF-50 Notification of Personnel Action documenting proof of competitive status, tenure (tenure code 1 (career) or tenure code 2 (career-conditional) in Block 24 and Position Occupied 1 in Block 34), position title, occupational series, grade level and step. If you are applying for a higher grade, please provide the SF-50 which shows the length of time you have been in your current/highest grade. If you have promotion potential in any of your positions, please provide an SF-50 stating your highest full performance level to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Examples of appropriate SF-50s include appointment/conversion, within grade/range increases, and promotion actions. Note: Award and Pay Adjustment SF-50s are NOT acceptable.

* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.

* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), agency and beginning and ending dates of appointment.

* You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

* How to Apply

To apply for this position, you must complete the Occupational Questionnaire and submit the required documentation outlined under the REQUIRED DOCUMENTS section.

The complete initial Application must be submitted by 11:59 PM (EST) on 11/22/2024.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

One or more positions may be filled using this vacancy announcement.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Agency contact information

HROC ERO Staffing Unit

Email ...@ice.dhs.gov

Address ERO FIELD OFC HARLINGEN

500 12th Street SW

Washington, DC 20536

US

Learn more about this agency

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on Application Status, and then click More Information. We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

* Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

* Criminal history inquiries

* Equal Employment Opportunity (EEO) Policy

* Financial suitability

* New employee probationary period

* Privacy Act

* Reasonable accommodation policy

* Selective Service

* Signature and false statements

* Social security number request

Help

Required Documents

* Resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications (for more information, see the Frequently Asked Questions about the Five-Page Resume Limit).

* Are you a current ICE employee? If you are a current career or career-conditional ICE employee you must submit the following by the closing date of this announcement, or you will not receive consideration as such: Submit a copy of a recent SF-50 Notification of Personnel Action documenting proof of competitive status, tenure (tenure code 1 (career) or tenure code 2 (career-conditional) in Block 24 and Position Occupied 1 in Block 34), position title, occupational series, grade level and step. If you are applying for a higher grade, please provide the SF-50 which shows the length of time you have been in your current/highest grade. If you have promotion potential in any of your positions, please provide an SF-50 stating your highest full performance level to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Examples of appropriate SF-50s include appointment/conversion, within grade/range increases, and promotion actions. Note: Award and Pay Adjustment SF-50s are NOT acceptable.

* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.

* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), agency and beginning and ending dates of appointment.

* You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

How to Apply

To apply for this position, you must complete the Occupational Questionnaire and submit the required documentation outlined under the REQUIRED DOCUMENTS section.

The complete initial Application must be submitted by 11:59 PM (EST) on 11/22/2024.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

One or more positions may be filled using this vacancy announcement.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Read more

Agency contact information

HROC ERO Staffing Unit

Email ...@ice.dhs.gov

Address ERO FIELD OFC HARLINGEN

500 12th Street SW

Washington, DC 20536

US

Learn more about this agency

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on Application Status, and then click More Information. We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Read more

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

* Criminal history inquiries

* Equal Employment Opportunity (EEO) Policy

* Financial suitability

* New employee probationary period

* Privacy Act

* Reasonable accommodation policy

* Selective Service

* Signature and false statements

* Social security number request

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* Twitter

Help

Overview

* Accepting applications

* Open & closing dates

11/18/2024 to 11/22/2024

* Salary

$59,966 - $140,713 per year

* Pay scale & grade

GS 9 - 11

* Locations

FEW vacancies in the following locations:

* Phoenix, AZ

* Los Angeles, CA

* San Diego, CA

* San Francisco, CA

* Show more locations (12)

* Chicago, IL

* New Orleans, LA

* Newark, NJ

* Buffalo, NY

* Philadelphia, PA

* Dallas, TX

* Harlingen, TX

* Houston, TX

* San Antonio, TX

* Salt Lake City, UT

* Chantilly, VA

* Seattle, WA

* Remote job

No

* Telework eligible

Yes-as determined by the agency policy.

* Travel Required

Occasional travel - You may be expected to travel for this position.

* Relocation expenses reimbursed

No

* Appointment type

Permanent

* Work schedule

Full-time

* Service

Competitive

* Promotion potential

12

* Job family (Series)

* 0301 Miscellaneous Administration And Program

* Supervisory status

No

* Security clearance

Other

* Drug test

Yes

* Position sensitivity and risk

High Risk (HR)

* Trust determination process

* Suitability/Fitness

* Financial disclosure

No

* Bargaining unit status

No

* Announcement number

ERO-12607159-MP-HIP

* Control number

819399100

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/819399100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Apply Now!

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