Mission Support Specialist
: Job Details :

SummaryThis position is located in the Drug Enforcement Administration (DEA), Houston Field Division.This position(s) primary purpose is to exercise independent judgment and discretion in assisting in the preparation and processing of confidential employee matters. The incumbent will also maintain and coordinate the administrative support program by initiating and ensuring effective communication, coordination, and follow-up action with other Divisions.Learn more about this agencyHelpOverview* Accepting applications* Open & closing dates12/02/2024 to 12/11/2024* Salary$69,154 - $108,769 per year* Pay scale & gradeGS 9 - 11* HelpLocation2 vacancies in the following location:* Houston, TX* Remote jobNo* Telework eligibleNo* Travel RequiredOccasional travel - You may be expected to travel for this position.* Relocation expenses reimbursedNo* Appointment typePermanent* Work scheduleFull-time* ServiceCompetitive* Promotion potential11* Job family (Series)* 0301 Miscellaneous Administration And Program* Supervisory statusNo* Security clearanceSecret* Drug testYes* Position sensitivity and riskNoncritical-Sensitive (NCS)/Moderate Risk* Trust determination process* Suitability/Fitness* Financial disclosureNo* Bargaining unit statusNo* Announcement numberH-DEA-25-12608365-MP-JW* Control number821119400HelpThis job is open to* Federal employees - Competitive serviceCurrent or former competitive service federal employees.* Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a surplus or displaced employee.* Veterans* Individuals with disabilities* Military spouses* Special authoritiesIndividuals eligible under a special authority not listed above, but defined in the federal hiring regulations.* Peace Corps & AmeriCorps Vista* Family of overseas employeesFamily members of a federal employee or uniformed service member who is or was, working overseas.* Land and base managementCertain current or former term or temporary federal employees of a land or base management agency.Clarification from the agencyStatus Candidates, Non-competitive, Former Federal Employees with Reinstatement Eligibility, Land & base management, VEOA, Individuals with Disabilities, Military Spouses, Peace Corps, AmeriCorps, Vista, Eligible Family Member, Special authorities, ICTAP, and CTAPHelpDutiesAs a Mission Support Specialist, your typical work assignments may include:* Gathering data, establishing electronic files and databases, composing correspondence, and assisting with the preparation of reports and briefings on special projects.* Preparing requests for personnel actions.* Performing vehicle management, including ensuring timely maintenance, service, repairs, supplement equipment, and documentation.* Completing routine logistics functions to include supply management, inventory management, accountable property management, facility management, and transportation and fleet management/maintenance.* Providing advice and guidance to management concerning the administration and implementation of the law enforcement program.HelpRequirementsConditions of Employment* U.S. Citizenship is required.* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: Incumbent is subject to random drug testing.* Selectee may be required to serve a probationary period.* Employment is subject to the successful completion of a background investigation. Must be able to obtain and maintain a security clearance.* The incumbent must maintain required certifications and access to necessary systems to complete the work.QualificationsApplicants must meet all of the required qualification requirements described below by the closing of this announcement. If you are qualifying based on education or if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.Applicants applying for the GS-09 must meet one of the following requirements:A. Have at least one full year of qualifying specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-07 grade level.Qualifying experience must demonstrate the following: 1) Providing administrative support functions to an office related to the operations of various programs, such as administrative, human resource liaison, internal control, logistics, fleet, personal property (accountable and non-accountable), supply management, quality assurance, records management, and Task Force management; 2) Assisting senior specialists in the preparation and processing of confidential employee matters; 3) Carrying out specified segments of specific projects (e.g., data collection and analysis, preparing reports, briefings, etc.); and 4) Providing advice to staff and customers related to administrative support programs and its procedures.ORB) Education: Master's or equivalent graduate degree; 2 full years of progressively higher-level graduate education leading to such a degree; OR LL.B or J.D., if related.ORC. A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.Applicants applying for the GS-11 must meet one of the following requirements:A. Have at least one full year of qualifying specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-09 grade level.Qualifying experience must demonstrate the following: 1) Providing administrative support functions to an office related to the operations of various programs, such as administrative, human resource liaison, internal control, logistics, fleet, personal property (accountable and non-accountable), supply management, quality assurance, records management, and Task Force management; 2) Assisting managers in the preparation and processing of confidential employee matters; 3) Carrying out specified segments of specific projects (e.g., data collection and analysis, preparing reports, briefings, etc.); 4) Identifying and recommending solutions to administrative problems; and 5) Providing advice to staff and customers related to administrative support programs and its procedures.ORB) Education: Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree.ORC. A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Additional information on the position qualification requirements are located in the Office of Personnel Management's (OPM) Qualifications Standards Handbook.Time-In-Grade Requirement: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement.EducationSee the qualification section of this vacancy announcement for education requirements.Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. For a list of accredited organizations recognized as specializing in interpretation of foreign education credentials, visit: www.naces.org/members.php.If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.Additional informationFor reasonable accommodation at the Drug Enforcement Administration, please contact the Human Resources office listed in this announcement.Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Division/Office listed in this announcement. Telework eligibility and security clearance requirements may vary for such similar positions.Read more* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and your responses on the application questionnaire. You will not be considered for the position if you score below the cut score or fail to complete the assessment.Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):* Administration and Management* Personnel and Human Resources* Problem Solving* Technical CompetenceApplicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application.All qualified Non-Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be well qualified for the position to receive consideration for selection priority. Candidates are considered well qualified if their knowledge, skills, and abilities (KSAs) exceed the minimum qualifications described in the announcement.ASSESSMENT QUESTIONNAIRE: You may preview the BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.* Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.* Resume showing applicant's name, email address, relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year), work schedule (e.g. part or full time), the number of hours per week worked/volunteered, job title and description of duties performed.* Transcripts, if applicable and you are qualifying based on education. See the Qualification and Education sections of this announcement for more information. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.* SF-50 (Notification of Personnel Action), if applicable: SF-50(s) must show the effective date, position title, series, grade, salary, tenure, competitive status, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information. Award SF-50s often do not show the required information. To verify the time in grade requirement, applicants must submit a SF-50 verifying the highest grade held for at least 52 weeks. Examples include, promotions with an effective date greater than one year, within grade increases demonstrating the highest grade held for at least 52 weeks or appointments/conversion of appointments with an effective date greater than one year.* ICTAP/CTAP - Career Transition Assistance Program documentation, if applicable. This includes copies of your agency notice (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal), most recent performance rating and more recent Notification of Personnel Action (SF-50) noting current position, grade level and duty location.* Veteran Documentation, if applicable.* Veterans who are preference eligible OR who have been separated from the Armed Forces under honorable conditions (honorable or general discharge) after 3 or more years of continuous active service may apply under the Veterans Employment Opportunities Act (VEOA). You must submit a DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 preferred) showing the dates you served as well as your type of discharge and qualifying service campaign medals OR if you are still on active duty, you MUST submit a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this job announcement. Current Federal employees applying under the VEOA must submit a qualifying SF-50 to show time-in-grade requirements.* If you are applying as a preference eligible with a compensable service-connected disability of 30% or more, you must submit the documentation required by the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs). For applicants claiming 10-point derived veterans' preference (i.e., spouses, widows/widowers or mothers of veterans), a completed SF-15 must be submitted with the application with all required supporting documents listed on the form.* For more veterans' preference information, visit the USAJOBS Help Center.* Non-competitive or special hiring authority eligibility documentation, if applicable. Examples of such authorities include: Schedule A individuals with disabilities, returning Peace Corps or AmeriCorp VISTA volunteer, Fulbright/Gilman/CLS alumni, etc.* ICTAP/CTAP documentation, if applicable. This includes copies of your agency notice, most recent Performance Rating and more recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.* Current or Former Land Management Employee documentation, if applicable. Visit the Forest Service's site for required documentation.* Other Qualification Documentation (e.g. certificates, certifications, etc.), if applicable. See the Qualification section of this announcement for more information.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.* How to ApplyPrepare your application in USAJOBSDuring the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.STEP 1: Select the Apply button and follow the instructions to register or sign into USAJOBS.STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.STEP 3: Complete the online assessment questions.STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.Alternate Application Procedures: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.Agency contact informationJoseph WingatePhone 000-### #### Email ...@dea.govAddress Drug Enforcement AdministrationDo Not Send Postal MailSpringfield, VA 21310USLearn more about this agencyNext stepsOnce your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.We will notify you by email the outcome after each of these steps has been completed. Your application status will be updated up to four times during the following hiring phases:* After applications are received.* After applications are assessed to determine qualifications.* After candidates are referred to the hiring manager.* If selected, candidates may receive additional notifications regarding the next steps in the hiring process.Your status will also be updated on your USAJOBS account throughout the process.* Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.* Criminal history inquiries* Equal Employment Opportunity (EEO) Policy* Financial suitability* New employee probationary period* Privacy Act* Reasonable accommodation policy* Selective Service* Signature and false statements* Social security number requestHelpRequired DocumentsAll required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.* Resume showing applicant's name, email address, relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year), work schedule (e.g. part or full time), the number of hours per week worked/volunteered, job title and description of duties performed.* Transcripts, if applicable and you are qualifying based on education. See the Qualification and Education sections of this announcement for more information. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.* SF-50 (Notification of Personnel Action), if applicable: SF-50(s) must show the effective date, position title, series, grade, salary, tenure, competitive status, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information. Award SF-50s often do not show the required information. To verify the time in grade requirement, applicants must submit a SF-50 verifying the highest grade held for at least 52 weeks. Examples include, promotions with an effective date greater than one year, within grade increases demonstrating the highest grade held for at least 52 weeks or appointments/conversion of appointments with an effective date greater than one year.* ICTAP/CTAP - Career Transition Assistance Program documentation, if applicable. This includes copies of your agency notice (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal), most recent performance rating and more recent Notification of Personnel Action (SF-50) noting current position, grade level and duty location.* Veteran Documentation, if applicable.* Veterans who are preference eligible OR who have been separated from the Armed Forces under honorable conditions (honorable or general discharge) after 3 or more years of continuous active service may apply under the Veterans Employment Opportunities Act (VEOA). You must submit a DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 preferred) showing the dates you served as well as your type of discharge and qualifying service campaign medals OR if you are still on active duty, you MUST submit a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this job announcement. Current Federal employees applying under the VEOA must submit a qualifying SF-50 to show time-in-grade requirements.* If you are applying as a preference eligible with a compensable service-connected disability of 30% or more, you must submit the documentation required by the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs). For applicants claiming 10-point derived veterans' preference (i.e., spouses, widows/widowers or mothers of veterans), a completed SF-15 must be submitted with the application with all required supporting documents listed on the form.* For more veterans' preference information, visit the USAJOBS Help Center.* Non-competitive or special hiring authority eligibility documentation, if applicable. Examples of such authorities include: Schedule A individuals with disabilities, returning Peace Corps or AmeriCorp VISTA volunteer, Fulbright/Gilman/CLS alumni, etc.* ICTAP/CTAP documentation, if applicable. This includes copies of your agency notice, most recent Performance Rating and more recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.* Current or Former Land Management Employee documentation, if applicable. Visit the Forest Service's site for required documentation.* Other Qualification Documentation (e.g. certificates, certifications, etc.), if applicable. See the Qualification section of this announcement for more information.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.HelpHow to ApplyPrepare your application in USAJOBSDuring the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.STEP 1: Select the Apply button and follow the instructions to register or sign into USAJOBS.STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.STEP 3: Complete the online assessment questions.STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.Alternate Application Procedures: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.Read moreAgency contact informationJoseph WingatePhone 000-### #### Email ...@dea.govAddress Drug Enforcement AdministrationDo Not Send Postal MailSpringfield, VA 21310USLearn more about this agencyNext stepsOnce your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.We will notify you by email the outcome after each of these steps has been completed. Your application status will be updated up to four times during the following hiring phases:* After applications are received.* After applications are assessed to determine qualifications.* After candidates are referred to the hiring manager.* If selected, candidates may receive additional notifications regarding the next steps in the hiring process.Your status will also be updated on your USAJOBS account throughout the process.Read moreFair & TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.* Criminal history inquiries* Equal Employment Opportunity (EEO) Policy* Financial suitability* New employee probationary period* Privacy Act* Reasonable accommodation policy* Selective Service* Signature and false statements* Social security number requestPrintShare* Email* Facebook* LinkedIn* TwitterHelpOverview* Accepting applications* Open & closing dates12/02/2024 to 12/11/2024* Salary$69,154 - $108,769 per year* Pay scale & gradeGS 9 - 11* Location2 vacancies in the following location:* Houston, TX* Remote jobNo* Telework eligibleNo* Travel RequiredOccasional travel - You may be expected to travel for this position.* Relocation expenses reimbursedNo* Appointment typePermanent* Work scheduleFull-time* ServiceCompetitive* Promotion potential11* Job family (Series)* 0301 Miscellaneous Administration And Program* Supervisory statusNo* Security clearanceSecret* Drug testYes* Position sensitivity and riskNoncritical-Sensitive (NCS)/Moderate Risk* Trust determination process* Suitability/Fitness* Financial disclosureNo* Bargaining unit statusNo* Announcement numberH-DEA-25-12608365-MP-JW* Control number821119400This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/821119400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.