Make your mark for patients
We are looking for a Southwest Mito Regional Lead (MRL) who is excellent at account management, focused customer engagement with strategic planning & execution skills, clinical & disease expertise, and most importantly does all of this witha commitment to patients and their families, to join us in our UCB's Rare Disease Organization team. A field-based opportunity residing in Texas, Arkansas, Mississippi and Louisiana, that includes extended coverage in Oklahoma, New Mexico and Arizona.
About the role
The Mito Regional Lead (MRL) has a focus on our ultra-rare mitochondrial disease asset for Thymidine Kinase 2 Deficiency, awaiting FDA submission and approval. The MRL will operate within an assigned territory to engage with targeted accounts, and academic and community thought leaders through the effective implementation of approved materials and account management strategies. The primary aim will be to deliver disease state, product, and resource education to healthcare providers and their office staff to support early diagnosis of TK2d patients and treatment of appropriate patients.
Ensure key customers understand clinical data, specialty pharmacy & access information, and company resources to support prescribing, initiation, and continuity of therapy for patients. The MRL will work to understand the referral networks within their territory to identify opportunities for targeted disease education. Additionally, this role will offer vital support for reimbursement and navigation of the processes necessary to obtain therapy. This comprehensive approach will enhance the in-office experience and ultimately maximize patient value and impact, consistent with the application of UCB's Patient Value Strategy principles.
Who you'll work with
- The MRL will report directly to the Head of Mito National Field Team Lead.
- Work with an overlapping cross-functional team cultivating collaborative, team-oriented relationships, seamlessly integrating with local UCB ecosystems and with business partners in a complex matrix environment.
- Participate, collaborate, and partner with internal stakeholders to gain insights, solve challenges, and align on priorities.
- Stakeholders, including Thought Leader Liaisons, Medical Science Liaisons, Diagnostic Liaisons, Payor Account Managers, Patient Engagement Coordinators, and when appropriate, Global Patient Engagement and Specialty Pharmacy representatives.
- Provide senior-level support and presence for thought leaders and other key clinicians.
What you'll do
- Creating insights-based account plans for all accounts to include key decision-maker prioritization and thorough situational analysis i.e., SWOT, barriers and drivers, patient journey.
- Analyzing key COE and System opportunities, educational gaps, and stakeholders for business planning and tracking against business goals and objectives.
- Develop, present, and execute a comprehensive quarterly regional business plan aligned to strategic objectives.
- Utilize dynamic targeting and omnichannel tools to maximize impact with accounts and HCP's.
- Effectively and professionally navigate through complex multi-stakeholder organizations including academic institutions, hospital systems, and large healthcare communities.
- Identify and execute health system EHR patient-finding opportunities.
- Serves as a liaison to all engaged accounts prescribing UCB products.
- Identifies reimbursement-specific opportunities or issues impacting patient access to UCB medications and educates internal partners on these dynamics.
- Provide on-demand education for the provider and office staff regarding reimbursement and support services available through UCB.
- Identify ethical and innovative customer-oriented strategies to adapt to changing markets.
- Representing UCB positively and professionally at company meetings and conferences, ensuring all activities comply with laws, regulations, policies, and guidelines.
Our 4 Pillars in Rare Disease Organization
- Demonstrate great commitment to the Rare Disease patient community and understand the patient journey, the barriers they face in care and treatment, and how to help them overcome those barriers.
- Utilize innovative methods to identify patients who need treatment.
- Maintain a highly tactical approach to patient access.
- Help patients and caregivers navigate the Healthcare System and work around roadblocks.
Interested? For this role, we're looking for the following education, experience, and skills
- Bachelor's degree in life science, business or healthcare.
- Minimum 8+ years of Biotechnology/Pharmaceutical commercial experience.
- Minimum 2+ years with academic centers and hospital systems.
- Minimum 3+ years of proficiency in reimbursement, account management, or KOL development, in any combination of these areas.
- Ability to gain consistent access & develop strong, professional relationships for scientific exchange and promotion with healthcare providers.
- Demonstrated ability to successfully seek out and qualify leads, as well as profile new accounts.
- Ability to travel extensively in some regions possibly up to 50-70% throughout the assigned territory, with some overnights required.
Preferred Experience/Skills:
- Strong preference for candidates with experience in Rare Disease, Neurology, Clinical Genetics, Metabolic Disease, or other indications requiring similar skills, medical knowledge, a high level of interaction and support, complex treatment regimens, access, and adherence challenges.
- Experience in building disease awareness and launching first-in-class therapies, including rare disease products.
- Proficient in leveraging multiple data sources for customer engagement to drive patient value, utilizing digital business tools to develop actionable strategies and ensure successful product launches.
Internal applicants should be in their current job for at least 12 months, must meet performance standards and are not on formal corrective/disciplinary process (PIP), warning, final warning, or compliance warning letters within the last 12 months. Please inform your Manager or your Talent Partner before applying to any internal job opportunities.
As an Equal Opportunity Employer, we are open to all talent and adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on ...@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.
Requisition ID: 88820
Recruiter: Mary Fagundo
Hiring Manager: Sahana Shah
Talent Partner: Caroline Marie Nolen
Job Level: MM II
Please consult HRAnswers for more information on job levels.
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