The LAKE COUNTY Mobile Museum Facilitator II is responsible for providing an engaging and educational experience for all visitors of the Mobile Learning Lab and Pop-Up Museum. The Facilitator supports a safe and fun environment through core operational duties, including engaging young learners through developmentally appropriate practices to enhance their experience, assisting with opening and closing of the Mobile Learning Lab and Pop-Up Museum, managing the cleanliness of programming supplies, exhibits and assisting patrons with any questions or issues as they arise. ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure a positive visitor experience by supporting the learning and creativity of museum patrons
- Encourage patron participation in programming through age-appropriate interactions
- Set and reset program areas throughout the Mobile Learning Lab and Pop-Up Museum's operational hours
- Facilitate programming, including activities and lesson plans, as directed
- Reinforce training with Facilitator I staff on engagement, appropriate interactions, and programming
- Monitor and safeguard young patrons, ensuring that children are with their caregiver as they enter and exit the programming spaces
- Assist with answering patrons' questions or resolving issues and needs
- Conduct sanitation tasks to ensure cleanliness of Mobile Learning Lab and Pop-Up Museum supplies and exhibits
- Ability to work independently
- Act as lead to respond to visitors and staff when manager is off site
- Attend Museum trainings and meetings, as needed
- Support team members with a positive and collaborative attitude
- Assist with the facilitation of other education programs, as needed
The successful candidate will possess the following:
- Be at least 18 years of age and able to work with little supervision
- 1-2 years child development/early childhood education coursework
- 1-2 years' experience working with or supporting the educational learning of young children
- Previous experience in a museum or customer-facing role, preferred
- Friendly demeanor and positive attitude
- Excellent customer service and interpersonal skills
- Excellent verbal and written communication skills
- Ability to communicate in Spanish both verbally and in writing, preferred
- Must have flexibility with work schedule, as necessary, to support weekend scheduling and/or evening activities
WORKING CONDITIONSCustomary office-related activities: standing, walking, sitting, bendingAbility to life containers up to 20 pounds