Location: Raleigh,NC, USA
Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
COMPANY DESCRIPTION
Furry Land Mobile Grooming is one of the largest mobile grooming franchise companies in the nation. We operate nationwide and continue to grow. At Furry Land, we're dedicated to ensuring the lives of pets are healthy and comfortable. We're dedicated to our animals, our clients, and our team. At Furry Land, we specialize in a timesaving & stress-free pet grooming experience.
JOB DESCRIPTION MOBILE PET GROOMING GENERAL MANAGER
ABOUT OUR MOBILE SALONS: When our pets inspire us to be more loving and caring individuals, it's no surprise that our Grooming Manager truly embodies those qualities. With your patience, guidance, and passion for helping others, you'll help to lead the operations of the grooming business—from head to tail! You'll build relationships with clients, champion exceptional customer service, lead your associates, and drive results to grow the business.
ABOUT THE ROLE:
As our Pet Grooming General Manager, you will:
Key Accountabilities:
The incumbent must be able to consistently perform all the following duties and responsibilities with or without reasonable accommodation.
Pet Parents and their Pets:
Ensure the safety, health, and well-being of animals by making sure all staff is following Furry Land standards, policies, and procedures. Exhibits a high-level interest in animal welfare. Ensure that all grooming staff follow pet parents' instructions and/or Breed Profiles/Standards when clipping or trimming an animal's coat. Provides courteous service to all clients by utilizing intent behaviors in the mobile salon. Reviews guest experience surveys & results as the General Manager and work with mobile salon staff to develop action plans.
Mobile Salon Operation:
Professionally manages staff who perform grooming services including brushing, bathing, ear and teeth cleaning, haircuts & trimming nails. Recruiting and hiring Grooming mobile groomers, and developing a team focused on building long-term guest relationships. Identifies and communicates all situations and/or conditions that negatively affect the Grooming mobile salon. Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching, safety procedures, and succession planning.
Education and Experience:
Minimum high school diploma (its equivalency i.e., GED) or equivalent work experience. Some college-level business/management courses are preferred. 3 years of experience in guest service roles is preferred but not required. Experience supervising partners, or demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred. A minimum of 3 to 5 years of experience in all breeds grooming is required. Experience monitoring and providing direction to Grooming partners is preferred. Previous supervisory experience and prior retail experience are preferred.
Work Environment:
The majority of job duties are conducted indoors in the grooming mobile salon. Position requires bending, kneeling, lifting (up to 30 pounds), and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our clients and their dogs. The work environment can be noisy and wet. Follow all safety precautions and procedures.
Job Type: Full-time
Salary: $50,000.00 - $60,000.00 per year
Experience level:
License/Certification:
Driver's License (Required)
Work Location: Office and Remote
Flexible work from home options available.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise.
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