Our Mobile Veterinary Supervisors are responsible for many aspects of the veterinary clinics they supervise. This includes recording accurate and detailed pet records and bio notes, collaborating with the field office leadership team, reporting incidents and maintaining a great relationship with our retail partners.
PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.
Job Overview:
- Collectpayment,dispenseand labelmedication, and reviewsdischarge paperwork with pet parents
- Knowledgeablein safe restraint of pets for wellness procedures including vaccines, nail trims and microchipping
- Works together with members of the office leadership team to coach, mentor,and inspire veterinary clinic assistants
- Activelyparticipatesin the development of veterinary clinic assistants,monitoringprocesses, procedures, and pet parent interactions
- Maintains a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
- Responsible for all aspects(outside of medical decisions)of the clinic they supervise, includingrecordingaccurateand detailedpet records andbio notes, reporting all incidents to the correct parties, and beingtimelyinsubmittingany paperwork to their leadership team
- Shares the responsibility of driving thevan to and from clinicsresponsibly,loadingand unloadingthe vans upon arrival and departure (Community Clinics)
- Knowledgeableonour services and products
- Proficient in making strongrecommendationsbased on an understanding of canine and feline diseases to every pet every time based on pet's lifestyle
- Promotesa culture of safety ineachclinic and livesour values while reinforcing our brand promise with pet parents,partners,and team members
- Ability to executeinventory processes, includingmaintainingaccurateproduct counts,andunderstandingexpirationdates for vaccines, medication,products, anddiagnostic supplies
- Ability to direct the clinic flow byutilizingeffective communication,organization,and time management skills
- Actively engages in weekly or biweekly 1-on-1s with office leadershipfor continuedleadership development
- Providescustomer service to pet parents by answering questions andassistingthem through the clinic process
- Achievesgoals as set bytheirmanager including dollars per pet, pets per clinic, preferred product and microchips sold
- Establishes andmaintainseffective relationships with pet parents and partners
- Other duties as assigned
MinimumQualifications:
- Must be 18 years of age or older
- Valid driver's license
- Must be able to work weekends, varied weekdays and times, occasional overnights
- Reliable transportation to and from work