Moody's RMS Graduate Program 2025 - Customer Success
: Job Details :

Experience Level: Early Career

Categories:

• Students & Early Careers

Location(s):

• Waterfront Corporate Center Building II, 121 River Street, 12th Floor, Hoboken, New Jersey, 7030, US

Line Of Business: RMS(RMS)

Entity: Moody's Analytics(MA)

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We strive to create an inclusive environment where everyone feels welcome to be who they are, with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You may still be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies:

• Be motivated by helping others succeed.
• Enjoy solving analytical and technical problems.
• Prioritize impactful outcomes and know when a job is done.
• Communicate effectively verbally, in writing, and in presentations.
• Simplify and apply complex technical or scientific concepts for varied audiences.
• Demonstrate a constant desire to learn new skills and concepts.
• Have an interest in the role of science and technology in understanding and managing risks.
• Fluency in spoken and written English.

Education:

• BS or MS degree in related fields: Mathematics, Engineering, Physics, Statistics, Economics, Earth or Climate Sciences, Computer Sciences, Data Sciences, Software, IT, Risk Management, Insurance.

About the Graduate Program:As a graduate, you'll build a diverse and relevant career platform - learning our business, discovering your career growth opportunities, and continuing to develop your skills for years to come. Starting in September 2025, you'll join an international cohort of Moody's Insurance Solutions graduates. You'll begin with a month-long training program, learning from our network of leading developers, scientists, product managers, customer success practitioners, and clients. Following this, you'll participate in our rotation program, gaining direct experience across various teams and disciplines. Through your rotations, you will enhance your knowledge of our products, how they are built, the companies who use them, and how they get value and insight from them. Your work will span our products and markets, developing technical skills and knowledge, problem-solving skills, and communication skills.

About the Team:In Customer Success, we partner with clients to ensure they extract maximum value from our models, data, platform, applications, and services. We are a global, multi-disciplinary team of professionals with a shared passion for helping customers. Some examples of customer success roles across the team include:

• Model specialists who guide clients in their effective use of our evolving climate and catastrophe models and data.
• Software specialists who help clients leverage our Intelligent Risk platform and applications.
• Client success managers who strategize and drive long-term success.
• Consultants who optimize client workflows, facilitate risk transfer, and explore new uses of our models and data.

As a Graduate in Customer Success: After completing rotations in up to five teams, you'll transition into your first permanent role in January 2027. We'll support your career growth to match your ambitions. Many of our team members began as graduates and have brought their skills to various roles and teams over time - including in several leadership positions across the wider team.

For US-based roles only: the anticipated hiring base salary range for this position is $84,000 depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including but not limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email ...@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.