Moose& Maple Server Assistant
: Job Details :

Job Description - Moose & Maple Server Assistant (2400027X)DescriptionIf you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.We are in search of a Moose & Maple Server Assistant to join our Timber team at our Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin.Tucked within historic Lake Geneva, Timber Ridge Lodge at Grand Geneva Resort is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that's soaked in memories.Our Team is looking for People Pleasing individuals who want to do the following:Turn our guest's ordinary day into an extraordinary dayLove where they workBe appreciated for what they bring to a teamLearn and grow with a company who truly values its peopleWhat's in it for you?Flexible SchedulingFree meals every shift made by our talented culinary teamPaid time offHotel room discounts as low as $49 per nightWELL Spa Gym membership for $16 per paycheckAdvancement opportunities across the property and USFriendly work atmosphereMedical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefitsRecognition programs (aka get paid to celebrate)About the roleBe a part of a Timberrific experience as a Server Assistant: Assist with delivery and service of hotel food and beverage offerings to the restaurant guests.What will you be doing?Fully understands the menu and wine list, from the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, dessert presentation).Maintains a neat, clean, organized, safe work environment.Transports and polishes clean wares, utensils and accessories to area needed.Must be proficient in multi-tasking.Must comply with opening and closing as well as running side work necessities.Direct and consistent communication with the culinary and management team.Listens to and resolves customer complaints regarding service, product, and personnel.Must effectively process service responsibilities from service staff (e.g., Servers and Bartenders).Meticulously cleans and resets dining room tables and booths during and after meal.Perform other duties as assigned.What do you bring to the role?Someone who is passionate about people and travel.Willing to work weekends.LOVES meeting new people and interacting with guests.Has reliable transportation to and from work.Past experience in hotels and customer service a plus.Enjoys proactively using their creativity to personalize the guest experience.WARNING: must be prepared to be a part of guest memories for years to come!Grand Geneva is an Equal Opportunity Employer.Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.#J-18808-Ljbffr