WHO We Are:Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we've constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.We are seeking a Mortgage Advisor to join our Durham Team!Role Overview:The Mortgage Advisor will work with delinquent mortgage borrowers to help them retain ownership of their homes and reduce losses for the credit union.WHAT You'll Do:
- Provide case management services to delinquent mortgage borrowers including analysis of borrower's financial situation, budgeting, explanation of mortgage terms and options, analysis of collateral value, review of eligibility for any local or state assistance and general assistance with access to community resources
- Maintain detailed case notes including assessment of borrower, collateral and next action steps.
- Maintain a minimum of once weekly case contact with all clients under management who are not yet approved for a
- Conduct site visits with borrowers on an as needed basis. Site visits to include borrower and collateral assessment.
- Assist borrower with resolving servicer issues and navigating the naturally bureaucratic world of servicing and workout
- Prepare for and participate in mandatory case management meetings, trainings,
- Other duties and projects as assigned
WHAT You'll Need:
- A Bachelor's degree or equivalent combination of education and related experience
- Bilingual fluency, verbal and written required
- An understanding of loss mitigation and/or mortgage delinquency concepts desired
- Ability to effectively present information and respond to questions from groups and /or individuals
- Mathematical skills including calculating figures and amounts such as discounts,interest, percentages, and ability to apply concepts of basic algebra
- Knowledge of financial analysis and reporting of financial data preferred
If you are interested in who we are and what we do; have a strong desire to work in an organization that places a high priority on teamwork and collaboration; and are interested in working to help create economic opportunity for all - THIS is the place for you! now!Salary Range: $22.75 - $30.77Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.