OverviewThis position sells and services mortgage loans for the Bank. Builds a high quality pipeline of residential mortgage loan applications through a variety of sales techniques, responsive client service, and strong relationships with referral sources. Prequalifies loan applicants by evaluating their financial position and recommending appropriate products. Streamlines mortgage loan processing by submitting loan packages that are accurate, complete, and meet all investor and company requirements. Works closely with processing partners to manage the progression of loans through the loan process, providing updates and answering inquiries from clients to uphold service and quality standards. Responsibilities
- Sales - Accomplishes mortgage loan production goals by initiating sales calls, conducting presentations, participating in networking activities, and other sales techniques. Utilizes referral sources to create sales opportunities, solidifying relationships with bank partners and enhancing the referral process for all involved parties.
- Loan Processing - Interviews applicants to assess their needs, evaluate their financial position, and identify appropriate product offerings. Utilizes information to facilitate a complete and thorough loan application, prequalifying applicants, obtaining all required documents, and submitting a detailed loan application.
- Loan Support - Manages the progression of loans throughout the loan process. Ensures adherence to regulatory and corporate guidelines, and that quality and service standards are upheld. Provides updates and responds to client inquiries. Works closely with processing support on follow up on all necessary conditions or stipulations per investor and company requirements.
- Relationship Development - Establishes a rapport with clients to identify business needs and leverage sales opportunities. Builds and maintains a strong network with both internal and external referral sources.
QualificationsBachelor's Degree and 2 years of experience in Mortgage Loan Originator OR High School Diploma or GED and 6 years of experience in Mortgage Loan OriginatorLicense or Certification Type: Must complete federal registration and annual renewal as required by the SAFE Act.Required, Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.RequiredSkill(s): Effective in public settingsFirst Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: