Mortgage Loan Assistant
: Job Details :

At First Community Bank, we are committed to making our community, the places where we live and work, a better place each day. With a true focus on community banking, employees find that they can make an impact through company-sponsored programs such as paid volunteer time, matching gifts for charitable contributions and team participation in charitable events. Through a comprehensive wellness program, employees and their families challenge themselves to healthier lifestyles and receive the necessary motivation and tools. With over 50 locations in four states, First Community Bank offers competitive benefits and the personal service you would expect from a company that knows your community. We welcome all applicants and look forward to new colleagues joining our community! DUTIES: The Mortgage Loan Assistant is responsible for assisting MPs with application input to the appropriate loan operating system (internal or secondary market partner), required compliance delivery of the loan estimate and other disclosures, collection and review of mortgage documentation, and submitting a complete and clean loan file to underwriting with all documentation necessary for approval. Professionally answer inquiries and communicate status information with sufficient urgency and follow-up to the client, processor, closing agent, and interested parties as directed by the MP. Order home owner's insurance, third party pay-offs, and other necessary documentation as required to facilitate the loan closing. Coordinate and disburse mortgage loan closing funds in accordance with Company's current security procedures, organize and submit post-closing mortgage loan packages to Loan Operations, and assist the MP with any post-closing documentation requirements. Serve as bank's primary contact for residential construction loan draw requests and ensure requests are administered and documented per Company policy requirements along with MP approval. Support the MP to provide quality and outstanding customer service. QUALIFICATIONS:

• High school diploma or equivalent
• Two years of banking experience as a loan assistant or processor in lending or related field
• Ability to learn new procedures with strong attention to detail and organizational skills
• Strong, professional verbal and written communication skills
• Ability to build positive working relationships and interact effectively and proactively with clients and individuals at all levels in the organization while supporting multiple lenders in a team environment across several locations that may display varying personalities and work habits
• Ability to demonstrate accuracy, thoroughness, and quality in work while working independently
• Self-motivated with ability to prioritize and plan, use time efficiently, and meet deadlines with high level of detail and accuracy
• Ability to handle multiple tasks and perform under high pressure situations
• Demonstrated proficiency in computer skills applicable to a business environment
• Outstanding customer service skills
• Ability to sit in front of a computer for extended periods of time
• Ability to travel, occasionally overnight