Mortgage Loan Officer Assistant
: Job Details :

Mortgage Loan Officer Assistant - Kiln Creek Office

Yorktown, Virginia

1st Advantage Federal Credit Union is currently seeking a full time Mortgage Loan Officer Assistant to support our busy Mortgage department. Scheduled hours will be 40 hours per week between the hours of 8:30 am to 5:00 pm.

This position is responsible for facilitating the completion of real estate loan application, collect, analyze and review supporting loan documentation in accordance with loan guidelines and provide support throughout the loan application process. The successful candidate must have good verbal and written communication skills, and a good working knowledge of MS Office products to include Outlook, Excel, Word, Knowledge of mortgage software products preferred.

Knowledge of Lending Regulations is required.

1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members.

We offer market competitive compensation and a generous benefit package:

* Dollar-for-dollar matching 401(k) plan to 4% of earnings

* Choice of three medical plans

* Flexible Spending Accounts

* Health Savings Accounts

* Choice of two Dental plans

* Vision

* Basic Life & AD/D Insurance - no cost

* Optional additional life insurance for colleagues, spouses, and children

* Long-term Disability Insurance - no cost

* Short-term Disability Insurance - no cost

* Employee Assistance Program - no cost

* Critical Illness, Accident, and Hospital Indemnity Plans

* Generous paid time off accrual program

* 11 Paid holidays

* Pre-paid legal services

* Pet Insurance

* Discounts on consumer loans and mortgages, increases on savings products, and much more!

To be considered for this opportunity, please submit your fully completed application and resume through our website.

Mortgage Loan Officer Assistant Essential Functions & Responsibilities:

* Serve as the primary contact and liaison between members, the mortgage sales coordinator and assigned loan originator to obtain documentation needed. Maintain close contact with the members to follow up on outstanding documents needed.

* Upload documentation into Encompass when file is ready to be submitted.

* Perform all order outs for the assigned loan originators, monitor and follow up on outstanding order out requests weekly.

* Follow up with members on outstanding underwriting conditions.

* Follow up with closer for CD to go out 7 days prior to estimated closing date.

* Assist member with e-consent and initial disclosure issues. Follow up on outstanding disclosure packages/consent.

* Mange pipeline for assigned loan officer(s).

Performance Measurements:

* Initial member contact within 24 hours of welcome email.

* Documents saved and uploaded into U drive same day or within 24 hours of review and receipt.

* Order outs placed timely, and status monitored daily/weekly.

* CD's are sent timely.

Qualifications:

Experience Three years to five years of similar or related experience.

Education A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves much

personal contact with others inside and/or outside the organization for purposes of giving or

obtaining information, building relationships, or soliciting cooperation.

Other Skills

* Must have good verbal and written communication skills.

* Good working knowledge of MS Office products to include Outlook, Excel, Word.

* Knowledge of mortgage software products preferred.

* Knowledge of Lending Regulations required.

Physical Requirements

Talking-Especially where one must frequently convey details or important instructions, ideas, etc. accurately, loudly, or quickly.

Average Hearing-Able to hear average or normal conversations and receive ordinary information.

Finger Dexterity-Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together.

Repetitive Motion-Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities-Average, ordinary visual acuity necessary to prepare or inspect documents, products or operate machinery.

Physical Strength-Sedentary work; sitting most of the time. Approximately 75% or more of time (constantly) is spent working at a desk. Balance of time (25% or occasionally) is spent moving around work areas.

Work Environment Standard office work environment

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Offers of employment are contingent on a satisfactory criminal background and credit history check.

EOE/AA/M/F/Disability/Vet

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.