Mortgage Loan Officer Brooklyn
: Job Details :

Job DescriptionSummary/Objective: The Mortgage Loan Officer provides a full range of banking services to customers with an emphasis on retail banking products - Mortgage Loan. Under Branch Manager's direction, focuses on providing service in the areas of sales andservice. Actively cross-sells additional business products such as loans and cash management products through referrals. Develops and maintains relationships with ICBC customers to maximize customer satisfaction and sales opportunities. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Follow through with borrowers, loan processors, and underwriting through all phases of the underwriting process.

Manage good relationships with existing customers, including cross-selling of additional bank products.

Responsible for the following to ensure all banking services provided to clients exceed their expectations

Collect and analyze borrower and property financial information including tax return, rent roll, etc. to determine the property's debt-carrying ability and the borrower's capacity to repay.

Full knowledge of residential mortgage

Assist in new account opening and support branch operations

Competencies:In order to perform the job successfully, an individual should demonstrate the following competencies: 1. Manage difficult customer situations; respond promptly to customer requests.2. Maintain confidentiality. 3. Possess basic math and accounting skills.4. Follow instructions and pre-established guidelines.5. Ability to apply common sense understanding when dealing with problems.6. Bilingual-English and Mandarin is must, Cantonese is preferred7.Customer orientation, may need to follow up customer call besides of bank office hour8.Detailed orientation and well-organized skill9.NMLS is must and previous mortgage loan experience is strongly preferred10.Need to understand the local and China financial system11. Have Real estate agent/ broker network is highly preferred