Location: all cities,AK, USA
F1 Technical Solutions is partnering with a Mortgage Servicer to help grow their Loan Officer team. This role is hybrid with 2 days onsite and 3 days remote and includes a base compensation as well as competitive benefits and incentives. Position Summary: Your key responsibilities will include: Guiding customers through the complete loan origination process, from initial contact to loan closing. Advising customers on different loan options based on their needs and preferences. Effectively presenting Client's value propositions to clients and real estate professionals. Responding to calls from various lead sources while utilizing your understanding of different campaigns to deliver a customized customer experience. Explaining and discussing the guidelines of various mortgage loan programs with clients and real estate agents. Making proactive calls to prequalified and preapproved customers, applying your campaign knowledge to enhance their experience. Taking responsibility for resolving customer issues to ensure a satisfactory outcome. Developing and maintaining strong relationships with real estate agents. Exhibiting strong interpersonal, written, and verbal communication skills. Qualifications: Active NMLS license in at least 1 state High school diploma or equivalent 2 years in the mortgage industry