At OceanFirst Bank, each one of our employees plays an important role in fulfilling the mission and taking responsibility to execute daily tasks in alignment with our core values. Together we foster an environment of respect, professionalism and diversity that makes OceanFirst a great place to work and do business.Great benefits include: on-site fitness facility at Red Bank and Toms River headquarter offices, hybrid schedule after initial onboarding has been completed (4 days in office; 1 day remote), employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!About Your RoleResponsible for providing quality customer service by efficiently and accurately processing residential mortgage applications.What You Will Do
Obtain and assemble complete loan package for underwriting; verify all required documentation in the file.Perform the review and analysis of borrower's credit, employment, income and assets as required by specific loan program prior to submitting file to underwriting; update Loan Operating System (LOS) accordingly.Communicate with loan officer, customer, underwriter, closing agent, and third parties necessary to obtain missing documentation required to qualify the loan.Efficiently maintain and control loan pipeline within ECOA guidelines by promptly ordering services, monitoring timelines, and issuing the following documents as needed: Disclosures, Need More Information Letters, Commitment Letters, Statements of Denial, and any other communication to borrower to assure loan applications are processed accurately and in compliance with Bank and regulatory guidelines.Accountable for meeting Key Performance Indicator (KPI) targets for Loan Processor role.Understands compliance with all regulations governing the banking industry, as well as agency guidelines and organization policies.Understands the compliance requirements for Loan Operations to ensure files are maintained in accordance with regulations.What We Expect of You
- Thorough understanding and ability to process Conventional, FHA, VA and portfolio Mortgage Programs.
- General knowledge of banking regulations, governmental and secondary market requirements.
- Working knowledge of bank products and services or ability to be trained and learn quickly.
- Ability to use prudent decision-making skills.
- Ability to be diplomatic.
- Excellent interpersonal, oral and written communication skills.
- Proficient in Microsoft Office with solid typing skills.
- Flexibility in work schedule.
Your Qualifications
- High school diploma or equivalent.
- A minimum of one year of banking experience, preferably in the Mortgage Department, or a degree in a banking related discipline from an accredited institution.
- Additional coursework in banking, lending, or finance from an accredited institution or internal company training program is preferred.
- Valid NMLS Registration required.
Internal and External Contacts
- Internal contacts principally involve departmental coordinates.
- External contact with borrowers, real estate attorneys, realtors and builders.
Working Conditions/Physical RequirementsOffice environment. Ability to operate computer. Ability to communicate in order to exchange simple to complex information with individuals and groups. Ability to travel throughout Bank footprint.OceanFirst Bank does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the OceanFirst Bank Talent Acquisition Team has granted authorization for submissions regarding a specified position. Please do not forward resumes to us, OceanFirst Bank employees or any other company location. OceanFirst Bank is not responsible for any fees related to unsolicited resumes.