We are excited to announce that we are opening a new location! Jay Hatfield Motorsports of Ottowa is going to need a Fixed Operations Manager to oversee the parts and service departments, ensuring the efficient and profitable operations.Responsibilities:
- Manage the day-to-day operations of the motorsports service and parts departments
- Supervise and train service advisors, technicians, and parts personnel
- Develop and implement strategies to increase service and parts department performance
- Ensure high levels of customer satisfaction by resolving issues and maintaining a customer-focused approach
- Monitor and analyze department performance metrics to identify areas for improvement
- Oversee inventory management, including parts ordering, stocking, and returns
- Coordinate with other departments to optimize workflow and maximize operational efficiency
- Maintain up-to-date knowledge of industry trends, regulations, and best practices
- Serve as liaison between the store and Human Resources, Accounting and Payroll.
- Communicate and hold staff accountable to policy and procedure requirements and updates.
- Provide coaching, resources and training for development to increase all staff's capabilities and performance
- Ensure all manufacturer policies and procedures are followed
- File warranty claims
Requirements:
- Prior experience in a similar role within the motorsports industry
- Strong leadership and management skills
- Excellent communication and interpersonal abilities
- Proficient computer skills and familiarity with automotive management software
- Strong problem-solving and decision-making skills
- Ability to work well under pressure and meet deadlines
Benefits:
- Competitive salary range of $50000 - $75000 per year
- Healthcare benefits package
- 401(k) retirement savings plan
- Vacation days
- Personal Days Paid
- Longevity Bonuses!
- Birthday off Paid!
- Opportunities for career growth and advancement
About the Company:Jay Hatfield Auto Group is a leading automotive dealership group that has been serving the Ottawa, Kansas community for over X years. We are dedicated to providing exceptional sales, service, and support to our customers. With a wide range of vehicles and a commitment to customer satisfaction, we strive to be the premier destination for all automotive needs in the area.