Move-In Coordinator - Full-Time
: Job Details :

Move-In CoordinatorAt Cedarbrook Senior Living, we work hard every day to find out what Celebrating Life Every Day! Â means to our residents and their families, then we help them achieve these goals. We are seeking a dynamic Move-in Coordinator for our Bloomfield Hills community.Responsibilities:Responsible for all aspects of the residents move-in process to ensure the process flows as smooth as possible.Welcomes new residents to the community, provides community and apartment orientation, introduces new residents to the community ambassador.Assists incoming residents with all facets of transition and move to the property including providing keys, emergency fobs, and general information.Conducts lease signing and lease renewal signing with residents/families.Collects insurance cards and medical information upon admission and as needed.Coordinates and supports nursing with complete documentation for new Assisted Living and Memory Care Residents.Coordinates the refurbishing, cleaning, and inspection of apartments after move-out and before move-in with the Director of Building Services.Personally ensures apartment readiness for all resident move-ins.Schedules move-in, move-out dates, and on-site transfers with the management team.Provides a detailed calendar for all departments as resident and apartment changes are made.Provides Food and Nutrition team with a food preference sheet and photograph of new residents.Communicates incoming resident's special needs or requirements to the appropriate members of the leadership team.Makes sure all information has been entered in the respective systems for a smooth transition from the sales and marketing team to the daily operations team.Assists the sales and marketing department with production reports and correspondence as needed.Supports marketing team by assisting with tours, telephone inquiries, hosting functions, and community outreach.Serves as the Manager on Duty during assigned weekend and holiday shifts based on the community calendar.Ability to work flexible hours including possible nights and weekends, as needed.Valid Driver's License required.Education/Experience:Bachelor's or Associate degree or equivalent experience a must.Two-year minimum experience of Sales and Marketing support or customer service experience in a Senior Living community preferred.Benefits:We offer a great Benefits package including Paid Time Off, Medical, Dental, Vision, Life, 401(k) Retirement Savings plan etc.#J-18808-Ljbffr