Location: Jamaica,NY, USA
We are seeking a versatile and dedicated Multi-Functional Airport Lounge Agent to join our team at JFK International Airport. This role combines several key responsibilities, including guest services, janitorial duties (excluding bathrooms), food and beverage prep, and inventory receiving. The ideal candidate will provide exceptional service to travelers, maintain the cleanliness and orderliness of the lounge, and support the smooth operation of the buffet and bar area.
Benefits Include:
Starting Pay of $23.54- $24 per hour
Key Responsibilities:
Lounge Attendant:
Greet and welcome guests at the front desk with a professional and friendly demeanor.
Assist travelers with check-ins, lounge access inquiries, and provide information on lounge amenities.
Ensure a comfortable and clean environment for all guests.
Janitorial Duties:
Regularly wipe down tables and lounge surfaces to maintain a clean and sanitized area.
Sweep, vacuum, and mop floors to keep the lounge presentable and welcoming.
Ensure that all trash bins are emptied, and the lounge is tidy throughout the day.
Restock supplies as necessary (e.g., napkins, paper towels).
Receiving Clerk:
Accept and sign for deliveries, ensuring all items are accurately accounted for and match the order details.
Store and organize supplies such as food items, beverages, and lounge equipment.
Assist in inventory tracking and report any discrepancies or shortages.
Food and Beverage Services:
Assist with buffet setup, ensuring that food items are presented attractively and replenished as needed.
Handle basic food prep duties (e.g., making sandwiches, salads, or snack items) in compliance with food safety standards.
Assist with bar services, including pouring drinks, restocking beverages, and maintaining the bar area.
Ensure all food and beverage areas are cleaned and sanitized regularly.
Buffet & Bar Support:
Maintain buffet and bar areas, ensuring cleanliness and that items are constantly replenished.
Engage with guests and provide assistance with food and beverage selections.
Assist in maintaining a welcoming and hospitable atmosphere in the lounge.
Other Duties as Assigned:
Be prepared to take on additional tasks as directed by lounge management to support lounge operations.
Assist team members as needed to ensure smooth daily functions.
Qualifications:
High school diploma or equivalent.
Experience in customer service, food service, or hospitality is preferred.
Ability to multi-task and handle multiple responsibilities efficiently.
Strong communication and interpersonal skills.
Basic knowledge of food safety and handling.
Must be able to move boxes up to 50 lbs.
Ability to work flexible hours, including weekends, holidays, and shift work as required in an airport environment.
Skills & Competencies:
Attention to detail to ensure a clean, safe, and comfortable environment for guests.
Ability to work independently and as part of a team.
Strong organizational skills to manage deliveries and inventory.
Customer-centric attitude with a focus on providing exceptional service.
Minimum Essential Functions:
Must be able to remain stationary for 50% of the time
The person in this position will be required to move about the kitchen area from station to station.
Frequently move trays and stacks of dishes, pots, pans weighing up to 50 pounds.
Work Environment:
Work near others. They often share the same workspace.
Occasionally work in extremely bright or dim lighting conditions.
Exposure to stoves, ovens, microwaves and sharp cooking tools like knives and scissors, so skill and caution are important
Hours: 24/7 Operation hours may vary based on operational needs
Position Highlights:
Long Term Contract
Anniversary and Birthday Recognition
Paid Time Off (Vacation, Sick)
Benefits:
Medical, Dental & Vision
Prescription Drug Discounts
Short-Term Disability
Accident, Critical Illness, and Life Insurance Package
401k/ Roth
Paid Time Off (Vacation, Sick)
Referral Program that offers $50 to both you and your referral after they work 80 hours
About Us: We are proud to be an equal opportunity employer and celebrate our employees; differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, or any other protected classes. Our differences make us thrive! Must be eligible to work in the United States for any company without sponsorship.
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