Location: Atchison,KS, USA
What you'll bring to the team...
* Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
* Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
* Assist DGM in recruiting and interviewing candidates for tax office associate positions
* Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
* Lead daily team meetings and communicate essential information to tax office associates
* Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
* Travel between offices as required
* May prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment1
Your Expertise:
* People management experience, with the demonstrated ability to grow and develop associates
* Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
* Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
* Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
* Computer proficient with the ability to use MS Office
* Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
* Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1 (if preparing tax returns)