Multimedia Services Coordinator (Temporary)
: Job Details :

The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the District's Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The District's “Students First” Strategic Plan is focused on “Student Success, Equity and Social Justice.” We provide students with a rich and dynamic learning experience that embraces differences — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our team at San Mateo County Community College District, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.

Skyline College is part of the San Mateo County Community College District and is designated as a Hispanic Serving Institution ( HSI ), enrolling approximately 16,000 students each academic year. Skyline College has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on Skyline College's Office of Planning, Research and Institutional Effectiveness ( PRIE ) website.

We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps. The San Mateo County Community College District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.

Position Information

Posting Number 20141826S

Position Title Multimedia Services Coordinator

Location Skyline College

Department Academic Support & LT SKY (DEPT)

Position Number TBD

Percentage of Full Time 100%

FLSA Non-Exempt (accrues overtime)

Months per Year Through December 31, 2024

Min Salary $30.10 (hourly)

Max Salary $38.41 (hourly)

Position Type Classified, Temporary

Posting Text Under direction of the Dean of Academic Support and Learning Technologies, the Multimedia Services Coordinator assists in the planning, coordination, and implementation of such services as support of classroom instructional technology and media equipment/supplies, support of non-classroom media equipment/supplies, fulfillment of audio/visual needs for campus events, coordination of the purchase of instructional technology and media equipment/supplies, design of innovative teaching and learning spaces, creation of documentation to support end-users, and training for users on the selection and use of media equipment/supplies. To guarantee quality of service, the Multimedia Services Coordinator collaborates and coordinates technology installations with the Information Technology Services department. Public contact is extensive and can include faculty, students, staff, other educational institutions, community and business representatives, governmental agencies, and the general public, for the purpose of coordinating services and events. A high degree of independent judgment and creativity is required to adequately represent the college and program and to serve as a technical resource person for the college. Consequences of errors in judgment can be costly in student success, public relations and employee time; however, management controls limit the risk of more serious consequences. The Multimedia Services Coordinator can lead the work of multimedia technicians, student assistants, and other staff as assigned.

Duties and Responsibilities

• Exchanges information with faculty, other staff, students, vendors, and contractors regarding the operation, safety procedures, storage, availability, scheduling, delivery, purchase, configuration and setup of instructional media and related equipment
• Confers with faculty and other staff to determine which of the various types of media and/or audio-video equipment is most appropriate for specific presentations and uses
• Collaborates and coordinates with Information Technology Services department to oversee the delivery, set-up, removal, and storage of instructional technology and media equipment/supplies as requested
• Provides first-line technology support and recommends specific equipment and supplies for use in classroom presentations and special events
• Confers with supervisory and other department staff regarding short-term and long-range plans for service improvements
• Attends meetings, workshops, and other events to maintain technical currency and obtain up-to-date vendor and product information
• Drives a motor vehicle to deliver and pick up computer, audio, video, and other equipment and supplies
• Participates in the orientation of new faculty and staff in the use of instructional media equipment and supplies
• Demonstrates the safe handling and use of classroom and media services equipment
• Serves as the primary point of contact for all campus events that require media or audio/visual equipment
• Coordinates the purchasing of instructional technology and media equipment/supplies
• Tracks all purchases from initial request to final installation
• Monitors budget and provides regular updates to division
• Collaborates with the Center for Transformative Teaching & Learning ( CTTL ) to develop a training program on the use of classroom media technology that includes workshops, documentation and online resources
• Recommends new and innovative solutions for instructional and non-instructional spaces in support of the goals of the division and the college
• Performs other related duties as assigned

Minimum Qualifications

• Associate degree in computer systems, electronics, or a closely related field OR an equivalent combination of education and experience
• Successful work experience of increasing responsibility that has included demonstrated skill in using proper safety procedures and operation of various types of audio-visual, recording, and computer equipment
• Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff
• Skill in the use of a variety of software applications to set up and track statistical and other data
• Skill in detailed record keeping
• Demonstrated skill in the safe handling and moving of equipment of moderate to heavy weight
• Strong oral and written communication skills, including giving clear and concise instructions
• A valid California Driver's license or the ability to obtain a license in the State of California
• Demonstrated skill in working as part of a customer service team
• Ability to maintain regular on-time attendance

Knowledge, Skills and Abilities

• Knowledge of trends, best practices and innovations related to educational media equipment, classroom design and instructional technology
• Knowledge of the installation, configuration, setup, maintenance, and operation of audio-visual, and other educational media equipment
• Knowledge of the safety procedures required to install electronic equipment
• Skill in respectful and sensitive communication with people at various levels within an organization who are diverse in their academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds
• Skill in oral communication, including giving clear and concise instructions
• Skill in safety procedures related to moving and handling equipment of moderate to heavy weight
• Skill in directing the work of others
• Ability to work effectively as part of a customer service team

Physical Requirements

This classification requires attention to detail; work with computer systems, electronic equipment, audio-visual equipment, and wiring; visual comparison and acuity; manual dexterity; reaching overhead; pushing, pulling; standing for long periods; bending, kneeling, crawling; moving of moderate to heavy equipment; patience, tact, sensitivity and a customer-service attitude; flexibility and adaptability to quick changes; coordination and multi-tasking; working accurately under deadline pressure; and ability to give clear and concise instructions in order to perform the essential functions.

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