Multimedia Technician
: Job Details :

Multimedia TechnicianThe University of Southern Mississippi is currently accepting applications for the position of Multimedia Technician.Position DetailsLocation Gulf Park730 East Beach BoulevardLong Beach, Mississippi, 39560United StatesDivision iTech AdministrationPosition Type StaffEmployment Status Full TimeGrant Funded NoSalary Range 15.82 - 21.40Pay GradeN06Posting Close Date Until FIlledSpecial InstructionsPlease include a cover letter and list of references.Job SummaryAssists in coordination of personnel for the delivery and support of audio and video equipment. Provides technical support for audio, video, and classroom equipment, including integrated and interactive video classrooms. Provides first level support for security camera systems throughout campus. Coordinates with campus constituents with the planning of new audio/video hardware installations. Serves as technical resource responsible for all phases of the multimedia classrooms.Primary Duties and ResponsibilitiesAssists customers in the identification of appropriate multimedia technologies, writing of specifications, product evaluations, price quotations, purchasing equipment, effectiveness of equipment, and training to effectively operate multimedia systems.Serves as the key resource and consultant for multimedia technology to customer by providing educational presentations on applications and proper usage of technology and being actively involved with cross-unit project teams.Ensures the quality of daily operations in the multimedia classrooms remains high by assisting with the scheduling of repair and maintenance, producing usage statistics, evaluating services, and making recommendations for growth and reallocation of resources when needed.Serves as a point-of-contact for telephone and email access to multimedia classroom services to include taking equipment maintenance requests, being the first line of support, and routing calls to other resources. Coordinates and ensures working order of equipment and operates equipment for special campus events. Assists faculty, staff, and departments in the identification of problems related to the multimedia classrooms.Ensures accurate equipment inventory records. Performs other duties as assignedMinimum QualificationsAssociate's degree from an accredited college or university or equivalent and a minimum of two years related experience and/or training. Directly related experience may be substituted for the education requirement on a year-for-year basis.Knowledge, Skills & AbilitiesProficiency with Microsoft Office Suite productsExcellent communication skills, both written and verbalExcellent customer relations skills for face-to-face coordinationAbility to maintain high customer satisfactionAbility to perform effectively in stressful situationsProven ability to multi-taskProficient in modern classroom technology diagnostics & analysisStrong work ethic and be a self-starter able to effectively manage multiple priorities and adapt to change within a fast-paced environmentTelephone customer relations skills and experiencePreferred QualificationsCrestron Digital Media Designer Certification. Active Audio/Video certifications. Familiarity with Cisco Telepresence services .About The University of Southern MississippiSince our founding in 1910, The University of Southern Mississippi has remained dedicated to preparing students for success. We deliver programs to more than 13,000 students in Hattiesburg and Long Beach, at teaching and research sites across the Mississippi Gulf Coast, as well as online. We are a community-engaged Carnegie R1 university, earning distinction as one of the nation's leading research institutions.Southern Miss is known for pioneering work in polymer science, ocean science, spectator sports safety and security, and bringing language to children with communication disorders. We are also a national leader in a broad range of disciplines, including cybersecurity, hydrography, nutrition, aquaculture, kinesiology, and economic development, among others.We produce graduates ready to enter fields that are leading the way in emerging technologies through programs such as computer engineering, information technology, and ocean engineering. We're developing the next generation of business leaders, while also responding to critical workforce shortages by producing skilled professionals in education and nursing. With a tradition of excellence in the arts, we are one of only 36 public institutions in the nation accredited in four major areas of the arts. Home to the Golden Eagles, our student-athletes compete in 17 NCAA Division I sports. With a culture marked by passion and persistence, Southern Miss is delivering graduates who are ready for life. For more information, visit www.usm.edu.As an Affirmative Action/Equal Employment Opportunity employer/Americans with Disabilities Act institution, The University of Southern Mississippi encourages minorities, women, veterans and persons with disabilities to apply.