Municipal Security Guard - Phoenix Public Library
: Job Details :

ABOUT THIS POSITIONPhoenix Public Library serves a diverse clientele of over 4.8 million people, with a central library and 16 branches. The library offers collections in multiple languages, a full range of cutting-edge electronic resources and customer focused public service.The Municipal Security Guard responsibilities include patrolling and observing the activities of persons in and around City facilities. Work involves providing customer service, assessing problem situations and exercising tact and judgment in bringing about their resolution; monitoring live video screens and foot patrolling the building, grounds, and parking lots to observe unusual behavior and to prevent vandalism; preventing unauthorized access to restricted areas; remaining at a fixed post to observe activities; answering routine inquiries and directing customers to appropriate areas; completing log entries and incident reports; ensuring that all customers and staff have vacated building at closing and performing a security check of all doors and windows; enforcing correction of infractions through verbal warning, removing customers from building as needed, and detaining more serious offenders for proper authorities; and escorting personnel from building after hours.The Library Department is currently hiring for regular full-time opportunities for branches across the City of Phoenix.IDEAL CANDIDATE* Ability to write reports of daily activity and detailed Incident reports.* Excellent written and oral communication skills.* Proficient using a computer in a Microsoft Windows environment to include Outlook Word, Excel, and PowerPoint.* Problem solving skills and the ability to help customers who are dealing with very difficult and emotional situations.SALARYPay Range: $20.02 - $32.62 per hour.Hiring Range: $20.02 - $26.83 per hour.Pay Range Explanation:* Pay range is the entire compensation range for the position classification.* Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.BENEFITSA comprehensive benefits package is offered which includes:* Traditional pension with employer and employee contributions, click here for more details: Pension Information* 401(a) and 457 plans with employer contributions* Choice of generous medical HMO, PPO, or HSA/HDHP plans* Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan* Wellness incentive of up to $720 annually* Dental, vision, and life insurance options* Employer paid long-term disability* Free Bus/light rail pass* Tuition reimbursement program up to $6,500 per year* Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days* Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period* Federal Student Loan Forgiveness offered through SaviFor more details, visit: Unit 003 BenefitsMINIMUM QUALIFICATIONS* High School diploma or general education degree (GED) required.* Demonstrated ability to do or learn to do security, as shown by prior training and experience.* Other combinations of experience and education that meet the minimum requirements may be substituted.* Working irregular hours, second and/or third shifts, weekends, holidays, and evenings will be required.* The City job description can be found here* All finalists for positions are subject to a criminal background check applicable to the department or position.* Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.* For information regarding pre-screening and driving positions, click here.PREFERRED QUALIFICATIONSThe minimum qualifications listed above, plus:* Customer service experience helping customers in person, over the phone, and via email.* Spanish proficiency is desired though not required.RECRUITMENT DATESRecruitment closes November 13, 2024. All materials must be received by 11:59 p.m. on this date.This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.HOW TO APPLYApply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.WE ARE HERE TO HELP* Job interviews may be held by video or audio conference.* If you are in need of computer resources, click here for free options.* Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.* Explore other Employment Opportunities with the City of Phoenix.* Subscribe to receive e-mail notifications about new employment opportunities.* If you need assistance applying for this job, please contact our HR Connection Center at (602) ###-####.REFERENCEMunicipal Security Guard, JC:80050, ID# 55901, 10/30/24, USM, AJ, Benefits:003Building the Phoenix of tomorrow.#DoWorkThatMakesPhoenixWorkCity of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.