Music School Administrative Coordinator, Bach to Rock, Denville, NJ Job Description The role of the Administrative Coordinator is to work as a part-time employee responsible for management and coordination of administrative operations. This person will provide general administrative support to the B2R management team, including: greeting members and prospects, answering phone calls, supporting enrollment and marketing efforts, maintaining lesson schedule, and assisting the team with scheduling and coordinating events.
Bach to Rock Denville provides a wide range of students an inspiring and well-balanced music education. By teaching theory and technique using music that students know and love, B2R develops young musicians who enjoy performing, recording in our studio, and even composing original music.
Bach to Rock Denville offers the opportunity to work in a fun yet professional environment with musicians. The management team handles marketing, scheduling, booking, billing and other business aspects of delivering lessons & group classes. The managers ensure that teachers are provided support, curriculum, equipment, and space so they have everything they need to deliver successful and effective instruction.
Essential Duties and Responsibilities
Specific duties and responsibilities include the following but the individual will also be expected to perform duties necessary which are customarily performed by a person holding this position. Other duties may be assigned.
- Responsible for managing the reception desk including supervising the arrival and departure of students and greeting customers in a courteous and professional manner;
- Answers the phone and directs calls or messages appropriately and efficiently;
- To respond to daily email messages appropriately and efficiently;
- Assists with the management of complex schedules of classes, staff, faculty and students via the Harmony Gateway System*;
- To assist B2R management in the active recruitment and registration of new students, which will include leading facility tours;
- To assist B2R management in customer service calls to aid in client retention;
- To assist with entering registration and payment information in Harmony Gateway System*;
- To assist the team with scheduling and coordinating events;
- Keeps current on B2R curriculum, pricing, rules and regulations;
- Maintains the on-site computer system and phone system greetings as needed;
- Supports Director with the operation and maintenance of the School's retail activities, including inventory, sales, customer service, etc.
Knowledge and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong interpersonal skills are required to facilitate good working relationships with faculty and staff and to interact with students and their parents are required;
- Ability to work well with young people;
- Ability to communicate effectively with diverse constituents;
- Ability to be a proactive and efficient problem solver;
- A deep interest and working knowledge in music and music education;
- Ability to work effectively with team and management;
- Effective time management and organizational skills including the ability to multi-task;
- Adaptable to work in a fast-paced environment and be adaptable to changes in the workplace;
- Ability to work both independently and as a team player;
- Ability to use all relevant computer software (Microsoft Office, etc.) proficiently, and the ability to learn to use B2R's specialized systems;
- Knowledge of basic bookkeeping procedures;
- Ability to operate basic office equipment, i.e. telephones, photocopiers and computers;
- Ability to be physically present at the facility during its hours of operation, as scheduled;
- Ability to pass a background check.
Education and Work Experience and/or Licensure
- High school diploma or GED equivalent required
- Associates and/or Bachelor's degree preferred
- Business management and administrative experience is preferred
- Working knowledge of Microsoft Office software
- Record keeping, scheduling, and time tracking experience
- Social media and event planning experience a plus
Language Skills
- Must be proficient in English speaking and writing skills
- Spanish-speaking a plus
- Additional languages are desirable